Red Hat Bugzilla – Bug 1279324
WebUI - Unable to login to appliance from IE8/9 browsers
Last modified: 2018-01-29 21:10:34 EST
Created attachment 1091560 [details]
Description of problem:
Unable to login to appliance from IE8/9 browsers
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Provide the credentials and click on login button from IE 8/9 browsers
Displays 404 error stating "The page you were looking for doesn't exist" in the WebUI and throws "[----] F, [2015-11-09T02:39:51.084952 #2915:9cb990] FATAL -- :
ActionController::RoutingError (No route matches [GET] /dashboard/authenticate"):" error in logs.
Refer the screenshot and production.log file for further information
Should be able to login successfully
[----] I, [2015-11-09T02:35:44.302339 #2915:9cb990] INFO -- : Started GET "/dashboard/authenticate?button=login&method=post" for 127.0.0.1 at 2015-11-09 02:35:44 -0500
[----] F, [2015-11-09T02:35:44.308474 #2915:9cb990] FATAL -- :
ActionController::RoutingError (No route matches [GET] "/dashboard/authenticate"):
rack (1.6.4) lib/rack/methodoverride.rb:22:in `call'
rack (1.6.4) lib/rack/runtime.rb:18:in `call'
rack (1.6.4) lib/rack/lock.rb:17:in `call'
rack (1.6.4) lib/rack/sendfile.rb:113:in `call'
rack (1.6.4) lib/rack/content_length.rb:15:in `call'
thin (1.6.3) lib/thin/connection.rb:86:in `block in pre_process'
thin (1.6.3) lib/thin/connection.rb:84:in `catch'
thin (1.6.3) lib/thin/connection.rb:84:in `pre_process'
thin (1.6.3) lib/thin/connection.rb:53:in `process'
thin (1.6.3) lib/thin/connection.rb:39:in `receive_data'
eventmachine (1.0.7) lib/eventmachine.rb:187:in `run_machine'
eventmachine (1.0.7) lib/eventmachine.rb:187:in `run'
thin (1.6.3) lib/thin/backends/base.rb:73:in `start'
thin (1.6.3) lib/thin/server.rb:162:in `start'
rack (1.6.4) lib/rack/handler/thin.rb:19:in `run'
rack (1.6.4) lib/rack/server.rb:286:in `start'
/opt/rh/cfme-gemset/bundler/gems/rails-a37d0e57571f/railties/lib/rails/commands/commands_tasks.rb:80:in `block in server'
/opt/rh/cfme-gemset/bundler/gems/rails-a37d0e57571f/railties/lib/rails/commands.rb:17:in `<top (required)>'
I cannot recreate the error in IE9, please see screenshot "IE9 successfully logged in".
Good to go. Verified and working fine in 18.104.22.168-beta2.1.20151110134042_d6f5459.
IE9 is working fine.
Re-opening this issue as it is reproducible in the latest build 22.214.171.124-rc2.20151124135609_653c0d4.
Let me know if you require the environment details.
Please forward me the environment details. They will help me debug between potentially different versions of IE9.
I have sent the details through email.
I am able to login using IE9 with no issues. I tested on two different versions of IE9 (screenshots attached) with the same results. Please retest.
Good to go. Verified and working fine in 126.96.36.199.20151201120956_653c0d4.