Bug 1281811 - Red Hat Enterprise Linux Server with Smart Management, Premium (Physical or Virtual Nodes) is being consumed 1 out of 1 while it used to be for 2 VMs
Summary: Red Hat Enterprise Linux Server with Smart Management, Premium (Physical or V...
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.1.3
Hardware: x86_64
OS: Linux
urgent
urgent
Target Milestone: Unspecified
Assignee: Barnaby Court
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-11-13 13:24 UTC by Stefan Nemeth
Modified: 2019-09-12 09:17 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-12-16 09:53:53 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
manifest (154.02 KB, application/zip)
2015-11-13 13:24 UTC, Stefan Nemeth
no flags Details
screenshot (58.41 KB, image/png)
2015-11-13 13:31 UTC, Stefan Nemeth
no flags Details
rhsm-debug (554.33 KB, application/x-gzip)
2015-12-08 08:41 UTC, Stefan Nemeth
no flags Details

Description Stefan Nemeth 2015-11-13 13:24:53 UTC
Created attachment 1093635 [details]
manifest

Description of problem:

Red Hat Enterprise Linux Server with Smart Management, Premium (Physical or Virtual Nodes) which can be used for one physical or for 2 virtual machines always consumes physical subscription when attached to satellite 6.1.3

Version-Release number of selected component (if applicable):


How reproducible:

100%

Steps to Reproduce:
1. upload manifest to satellite
2. register a virtual system to satellite on Red Hat Enterprise Linux Server with Smart Management, Premium (Physical or Virtual Nodes) subscription


Actual results:

Physical subscription consumed, can not subscribe second VM

Expected results:

Machine subscribed as virtual, allowing subscribing of second machine to that subscription

Additional info:manifest and screenshots attached

Comment 1 Stefan Nemeth 2015-11-13 13:31:26 UTC
Created attachment 1093648 [details]
screenshot

Comment 4 Stefan Nemeth 2015-11-26 13:43:54 UTC
customer wants to escalate the issue

Comment 6 Barnaby Court 2015-11-30 19:49:50 UTC
Hi Stefan, 

Can you please run 'rhsm-debug system' on one of the virtual machines that is consuming a physical subscription instead of a virtual one and attach that to this bug report? Thanks,

-Barnaby

Comment 7 Stefan Nemeth 2015-12-08 08:41:25 UTC
Created attachment 1103481 [details]
rhsm-debug

rhsm-debug from customers affected system as was requested by engineering


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