Created attachment 1100723 [details] output of the commands Before install "subscription-manager-gui": ~~~ # subscription-manager list No installed products to list # subscription-manager list --all --available +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux Server, Standard (Physical or Virtual Nodes) Provides: Red Hat Container Images Beta Red Hat Beta Red Hat Software Collections (for RHEL Server) Red Hat Enterprise Linux Atomic Host Beta Oracle Java (for RHEL Server) Red Hat Container Images Red Hat Enterprise Linux Server Red Hat Software Collections Beta (for RHEL Server) Red Hat Enterprise Linux Atomic Host Red Hat Developer Toolset (for RHEL Server) SKU: RH00004 Contract: 10786605 Pool ID: 8a85f9814ff0134a014ff94a05653286 Available: 4 Suggested: 1 Service Level: Standard Service Type: L1-L3 Subscription Type: Instance Based Ends: 09/22/2016 System Type: Physical Subscription Name: Red Hat Enterprise Linux for Virtual Datacenters, Standard (DERIVED SKU) Provides: Red Hat Beta Red Hat Software Collections (for RHEL Server) Oracle Java (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Software Collections Beta (for RHEL Server) Red Hat Developer Toolset (for RHEL Server) SKU: RH00050 Contract: 10786605 Pool ID: 8a85f9845159660501515b7320000c0f Available: Unlimited Suggested: 0 Service Level: Standard Service Type: L1-L3 Subscription Type: Stackable Ends: 09/22/2016 System Type: Virtual ~~~ After install "subscription-manager-gui",it became normal: ~~~ # yum install subscription-manager-gui -y Installed: subscription-manager-gui.x86_64 0:1.11.3-10.el5 # subscription-manager list +-------------------------------------------+ Installed Product Status +-------------------------------------------+ Product Name: Red Hat Enterprise Linux Server Product ID: 69 Version: 5.11 Arch: x86_64 Status: Subscribed Status Details: Starts: 09/23/2015 Ends: 09/22/2016 ~~~
Created attachment 1100772 [details] before installing rhsm gui
Created attachment 1100773 [details] after installing rhsm gui
This appears to be a case where the use of rhn has not been migrated using the rhn-migrate-classic-to-rhsm tool. See the documentation at https://access.redhat.com/solutions/129723
Thanks Barnaby, I will test that. Regards, Victor
But I didn't register this vm to RHN ... Below is error information in rhsm.log when I run "rhn-migrate-classic-to-rhsm": ~~~ 2015-12-03 05:08:52,546 [DEBUG] rhn-migrate-classic-to-rhsm @profile.py:97 - Loading current RPM profile. 2015-12-03 05:08:52,645 [INFO] rhn-migrate-classic-to-rhsm @connection.py:653 - Using basic authentication as: rhn-support-wwu 2015-12-03 05:08:52,645 [INFO] rhn-migrate-classic-to-rhsm @connection.py:674 - Connection Built: host: subscription.rhn.redhat.com, port: 443, handler: /subscription 2015-12-03 05:08:52,646 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:419 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-stage.pem 2015-12-03 05:08:52,647 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:451 - Making request: GET /subscription/users/rhn-support-wwu/owners 2015-12-03 05:08:55,930 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:474 - Response: status=200, requestUuid=e9e18d8c-bc2e-46bc-9526-52d9ae98d09c 2015-12-03 05:08:55,931 [WARNING] rhn-migrate-classic-to-rhsm @connection.py:478 - Clock skew detected, please check your system time 2015-12-03 05:08:55,933 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:419 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-stage.pem 2015-12-03 05:08:55,933 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:451 - Making request: GET /subscription/users/rhn-support-wwu/owners 2015-12-03 05:08:59,042 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:474 - Response: status=200, requestUuid=550c887e-4b4f-4fbd-94e5-59d77eff5171 2015-12-03 05:08:59,044 [WARNING] rhn-migrate-classic-to-rhsm @connection.py:478 - Clock skew detected, please check your system time 2015-12-03 05:08:59,046 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:419 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-stage.pem 2015-12-03 05:08:59,046 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:451 - Making request: GET /subscription/ 2015-12-03 05:09:03,034 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:474 - Response: status=200 2015-12-03 05:09:03,035 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:691 - Server supports the following resources: 2015-12-03 05:09:03,035 [DEBUG] rhn-migrate-classic-to-rhsm @connection.py:692 - {'': '/', 'guestids': '/consumers/{consumer_uuid}/guestids', 'cdn': '/cdn', 'content_o verrides': '/consumers/{consumer_uuid}/content_overrides', 'hypervisors': '/hypervisors', 'serials': '/serials', 'deleted_consumers': '/deleted_consumers', 'consumers' : '/consumers', 'migrations': '/migrations', 'content': '/content', 'entitlements': '/entitlements', 'events': '/events', 'status': '/status', 'jobs': '/jobs', 'users' : '/users', 'subscriptions': '/subscriptions', 'rules': '/rules', 'distributor_versions': '/distributor_versions', 'consumertypes': '/consumertypes', 'statistics/gener ate': '/statistics/generate', 'pools': '/pools', 'atom': '/atom', 'packages': '/consumers/{consumer_uuid}/packages', 'owners': '/owners', 'roles': '/roles', 'admin': ' /admin', 'products': '/products', 'activation_keys': '/activation_keys', 'crl': '/crl'} 2015-12-03 05:09:07,853 [ERROR] rhn-migrate-classic-to-rhsm @migrate.py:383 - Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/migrate/migrate.py", line 381, in get_subscribed_channels_list subscribed_channels = map(lambda x: x['label'], getChannels().channels()) File "/usr/share/rhn/up2date_client/rhnChannel.py", line 113, in getChannels up2dateChannels = s.up2date.listChannels(up2dateAuth.getSystemId()) File "/usr/share/rhn/up2date_client/rhnserver.py", line 52, in __call__ raise self.__exception_from_fault(f) CommunicationError: Error Message: Please run rhn_register (or up2date --register on Red Hat Enterprise Linux 3 or later) as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. ~~~