Created attachment 1104486 [details] image of current behavior Description of problem: The External Tracker field on bugs for "PnT-DevOps Jira" [1] seems to be expecting an integer input, however our Jira IDs are alphanumeric. This means we can't use the External Tracker field to link these Jiras. [1] base URL: https://projects.engineering.redhat.com/browse/ Steps to Reproduce: 1. On a BZ, select External Tracker = "PnT-DevOps Jira" 2. Enter a valid Jira number, e.g. "CPSTRATA-341" 3. Save Actual results: Error: "External bug id should be a number" Expected results: accept alphanumeric input for this particular tracker. [2] Additional info: [1] base URL: https://projects.engineering.redhat.com/browse/ [2] which would build a valid URL like this: https://projects.engineering.redhat.com/browse/CPSTRATA-341
This has been fixed according to the SA comment in linked RT.
This is not fixed.
URL for that request tracker?
(In reply to Eric Towns from comment #3) > URL for that request tracker? The link is in the "External Trackers" box above the first comment.
The problem here was that it was set to number not JIRA Issue, however changing it to JIRA Issue reveals another bug. JIRA Issue is actually JBoss Issue and the code attempts to validate any JIRA against the JBoss Jira. The JIRA code needs ot be fixed to use the supplied URL and honor the can_get, can_send, must_send, and send_once flags.
Hi Eric, I had the settings changed so this now works, but I'll keep this bug opened as the settings are confusing due to incorrect naming, so we will need to fix that.
*** Bug 1324705 has been marked as a duplicate of this bug. ***
Links to other Jira instances are now being routed correctly.
This change is now live. If there are any issues, do not reopen this bug. Instead, you should create a new bug and reference this bug.