Bug 1291502 - Unable to adjust backlight brightness on HP Envy 13t
Summary: Unable to adjust backlight brightness on HP Envy 13t
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 23
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-12-15 01:08 UTC by TJ
Modified: 2023-09-14 03:14 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-10-26 16:54:28 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
kern.log from Ubuntu 15.10 where backlight adjustment works as expected (105.16 KB, text/plain)
2015-12-15 01:10 UTC, TJ
no flags Details
syslog from Ubuntu 15.10 where backlight adjustment works as expected (997.25 KB, text/plain)
2015-12-15 01:10 UTC, TJ
no flags Details
XOrg log from Ubuntu 15.10 where backlight adjustment works as expected (24.23 KB, text/plain)
2015-12-15 01:11 UTC, TJ
no flags Details
XOrg log from Fedora 23 where backlight adjustment does not work as expected (22.59 KB, text/plain)
2015-12-15 01:12 UTC, TJ
no flags Details
messages log from Fedora 23 where backlight adjustment does not work as expected (217.55 KB, text/plain)
2015-12-15 01:15 UTC, TJ
no flags Details

Description TJ 2015-12-15 01:08:49 UTC
Description of problem: Unable to adjust backlight brightness on HP Envy 13t (N8R87AV). The keyboard backlight adjustment keys do not work, and /sys/class/backlight is empty. xbacklight reports, "No outputs have backlight property". BIOS version is F.24, which is the latest at this time. Backlight brightness adjustment works on Ubuntu 15.10. (see additional information)


Version-Release number of selected component (if applicable): Fedora 23, 4.2.6-301.fc23.x86_64 #1 SMP Fri Nov 20 22:22:41 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux)


How reproducible: 100%; every time


Steps to Reproduce:
1. Boot machine to linux desktop
2. Press fn + f2 or fn + f3 to adjust backlight brightness
3. No change in brightness observed


Additional info:
I am able to adjust the backlight brightness with Ubuntu 15.10 on this same hardware. (Linux ubuntu 4.2.0-16-generic #19-Ubuntu SMP Thu Oct 8 15:35:06 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux) Logs from this boot will be attached.

I have tried the following kernel boot parameters, all without success:
video.use_native_backlight=0
acpi_osi=Linux
acpi_backlight=vendor
acpi_backlight=video
acpi_backlight=native
acpi_backlight=none
pcie_aspm=force
pci=nocrs

Comment 1 TJ 2015-12-15 01:10:02 UTC
Created attachment 1105785 [details]
kern.log from Ubuntu 15.10 where backlight adjustment works as expected

Comment 2 TJ 2015-12-15 01:10:41 UTC
Created attachment 1105786 [details]
syslog from Ubuntu 15.10 where backlight adjustment works as expected

Comment 3 TJ 2015-12-15 01:11:08 UTC
Created attachment 1105787 [details]
XOrg log from Ubuntu 15.10 where backlight adjustment works as expected

Comment 4 TJ 2015-12-15 01:12:11 UTC
Created attachment 1105788 [details]
XOrg log from Fedora 23 where backlight adjustment does not work as expected

Comment 5 TJ 2015-12-15 01:15:49 UTC
Created attachment 1105789 [details]
messages log from Fedora 23 where backlight adjustment does not work as expected

Comment 6 TJ 2015-12-28 23:35:07 UTC
Setting kernel parameter i915.preliminary_hw_support=1 works around this issue. This is resolved upstream in Linux 4.3 DRM here: http://cgit.freedesktop.org/~airlied/linux/commit/?h=drm-next&id=4b0c8bb016e7f36e2d6ec230f9177f88def690d5

Comment 7 Laura Abbott 2016-09-23 19:44:16 UTC
*********** MASS BUG UPDATE **************
 
We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 23 kernel bugs.
 
Fedora 23 has now been rebased to 4.7.4-100.fc23.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.
 
If you have moved on to Fedora 24 or 25, and are still experiencing this issue, please change the version to Fedora 24 or 25.
 
If you experience different issues, please open a new bug report for those.

Comment 8 Laura Abbott 2016-10-26 16:54:28 UTC
*********** MASS BUG UPDATE **************
This bug is being closed with INSUFFICIENT_DATA as there has not been a response in 4 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously.

Comment 9 Red Hat Bugzilla 2023-09-14 03:14:47 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days


Note You need to log in before you can comment on or make changes to this bug.