Description of problem: After auto-attaching a CDK entitlement followed by a manual attach of a Standard subscription followed by another auto-attach, the following traceback is being thrown... 2015-12-18 10:31:52,722 [DEBUG] subscription-manager:26265 @connection.py:530 - Making request: POST /candlepin/consumers/9b4e72f6-5d88-44b3-b775-c6070d8c9ec1/entitlements 2015-12-18 10:31:52,791 [DEBUG] subscription-manager:26265 @cache.py:110 - Wrote cache: /var/lib/rhsm/cache/entitlement_status.json 2015-12-18 10:31:53,211 [DEBUG] subscription-manager:26265 @connection.py:562 - Response: status=500, requestUuid=4b70ff8c-d351-48ee-a246-cb478eadcdc6 2015-12-18 10:31:53,213 [WARNING] subscription-manager:26265 @managercli.py:201 - Error during auto-attach. 2015-12-18 10:31:53,215 [ERROR] subscription-manager:26265 @managercli.py:202 - Runtime Error null at org.hibernate.engine.internal.StatefulPersistenceContext.getLoadedCollectionOwnerOrNull:859 Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/managercli.py", line 197, in autosubscribe ents = cp.bind(consumer_uuid) # new style File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 1148, in bind return self.conn.request_post(method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 657, in request_post return self._request("POST", method, params) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 571, in _request self.validateResponse(result, request_type, handler) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 621, in validateResponse raise RestlibException(response['status'], error_msg, response.get('headers')) RestlibException: Runtime Error null at org.hibernate.engine.internal.StatefulPersistenceContext.getLoadedCollectionOwnerOrNull:859 Version-Release number of selected component (if applicable): [root@jsefler-f22-candlepin candlepin]# git show | head -1 commit 5f8f6ccde63cf55942b3af97cac778a0eee08728 <==== my standalone master candlepin is here [root@jsefler-6 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.0.10-1 subscription management rules: 5.19 subscription-manager: 1.16.6-1.git.14.bc10efd.el6 python-rhsm: 1.16.4-1.git.5.3d9a48c.el6 How reproducible: Steps to Reproduce: [root@jsefler-6 ~]# subscription-manager facts --list | grep dev_sku dev_sku: dev-sku-product [root@jsefler-6 ~]# [root@jsefler-6 ~]# [root@jsefler-6 ~]# subscription-manager register --serverurl=jsefler-f22-candlepin.usersys.redhat.com:8443/candlepin --username testuser1 --org admin --autosubscribe Registering to: jsefler-f22-candlepin.usersys.redhat.com:8443/candlepin Password: The system has been registered with ID: 0109ddda-dd4f-4802-b01d-6ab5201715ac Installed Product Current Status: Product Name: Awesome OS for ia64 Bits Status: Subscribed Product Name: Stackable with Awesome OS for x86_64 Bits Status: Subscribed Product Name: Awesome OS for x86_64/i686/ia64/ppc/ppc64/s390x/s390 Bits Status: Subscribed Product Name: Exempt Product Bits Status: Not Subscribed Product Name: Awesome OS Workstation Bits Status: Subscribed Product Name: Red Hat Enterprise Linux Server Status: Not Subscribed Product Name: Admin OS Premium Architecture Bits Status: Subscribed Product Name: Admin OS Developer Bits Status: Subscribed Product Name: Multiplier Product Bits Status: Subscribed Product Name: Awesome OS OStree Bits Status: Subscribed Product Name: Awesome OS Developer Bits Status: Subscribed Product Name: Management Bits Status: Subscribed Product Name: Large File Support Bits Status: Subscribed Product Name: Virt Only Awesome OS for i386 Bits Status: Subscribed Product Name: Clustering Bits Status: Subscribed Product Name: Shared Storage Bits Status: Subscribed Product Name: Awesome OS Server Bits Status: Subscribed Product Name: Awesome OS Premium Architecture Bits Status: Subscribed Product Name: Awesome OS for S390 Bits Status: Subscribed Product Name: Awesome OS for i686 Bits Status: Subscribed Product Name: Awesome OS for x86_64 Bits Status: Subscribed Product Name: Awesome OS for ppc64 Bits Status: Subscribed Product Name: Awesome OS for S390X Bits Status: Subscribed Product Name: Awesome OS for i386 Bits Status: Subscribed Product Name: Awesome OS for All Arch (all per arch content) Bits Status: Subscribed Product Name: Awesome OS for All Arch (x86 content) Bits Status: Subscribed Product Name: Awesome OS for All Arch (excpt for x86_64 content) Bits Status: Subscribed Product Name: Awesome OS for All Arch (just x86_64 content) Bits Status: Subscribed Product Name: Awesome OS for x86 Bits Status: Subscribed Product Name: Awesome OS Instance Server Bits Status: Subscribed Product Name: Shared File System Bits Status: Subscribed Product Name: Multi-Attribute Limited Product Status: Subscribed Product Name: Awesome Hypervisor Bits Status: Subscribed Product Name: Snowy OS Premium Architecture Bits Status: Not Subscribed Product Name: Awesome OS Docker Bits Status: Subscribed Product Name: Awesome OS Modifier Bits Status: Subscribed Product Name: RAM Limiting Product Status: Subscribed Product Name: Snowy OS Developer Bits Status: Not Subscribed Product Name: Core Limiting Product Status: Subscribed Product Name: Load Balancing Bits Status: Subscribed Unable to find available subscriptions for all your installed products. [root@jsefler-6 ~]# [root@jsefler-6 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Development SKU Product Provides: Awesome OS for i686 Bits Virt Only Awesome OS for i386 Bits Awesome OS for ppc64 Bits Awesome OS for i386 Bits Awesome OS for x86_64/i686/ia64/ppc/ppc64/s390x/s390 Bits Admin OS Premium Architecture Bits Awesome OS for All Arch (all per arch content) Bits Large File Support Bits Awesome OS for All Arch (excpt for x86_64 content) Bits Awesome OS Modifier Bits Core Limiting Product Awesome OS Docker Bits Stackable with Awesome OS for x86_64 Bits Awesome OS Premium Architecture Bits Awesome OS Server Bits Load Balancing Bits Awesome Hypervisor Bits Awesome OS for ia64 Bits Awesome OS for x86_64 Bits Awesome OS for S390X Bits Admin OS Developer Bits Awesome OS Instance Server Bits Awesome OS Developer Bits Multiplier Product Bits Clustering Bits Awesome OS for All Arch (just x86_64 content) Bits Awesome OS for All Arch (x86 content) Bits Awesome OS Workstation Bits Management Bits Shared File System Bits Shared Storage Bits Awesome OS OStree Bits Awesome OS for x86 Bits Awesome OS for S390 Bits RAM Limiting Product Multi-Attribute Limited Product SKU: dev-sku-product Contract: Account: Serial: 2566480277300212699 Pool ID: 8a90879051b19c410151b5c2fdb808e5 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: Level 3 Status Details: Subscription is current Subscription Type: Starts: 12/18/2015 Ends: 03/02/2016 System Type: Physical [root@jsefler-6 ~]# SO FAR THIS LOOKS GREAT - I SUCCESSFULLY GOT A CDK ENTITLEMENT AS EXPECTED. Now I'll attach a Standard subscription... [root@jsefler-6 ~]# subscription-manager list --avail --matches awesomeos-virt-unlimited +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ Subscription Name: Awesome OS with unlimited virtual guests Provides: Awesome OS Server Bits SKU: awesomeos-virt-unlimited Contract: 0 Pool ID: 8a90879051a7c3760151a7c4df7e07a9 Provides Management: No Available: Unlimited Suggested: 1 Service Level: Self-Service Service Type: Subscription Type: Standard (Temporary) Ends: 12/13/2016 System Type: Virtual Subscription Name: Awesome OS with unlimited virtual guests Provides: Awesome OS Server Bits SKU: awesomeos-virt-unlimited Contract: 0 Pool ID: 8a90879051a7c3760151a7c4df4507a2 Provides Management: No Available: 5 Suggested: 1 Service Level: Self-Service Service Type: Subscription Type: Standard Ends: 12/13/2016 System Type: Physical [root@jsefler-6 ~]# subscription-manager attach --pool 8a90879051a7c3760151a7c4df4507a2 Successfully attached a subscription for: Awesome OS with unlimited virtual guests 1 local certificate has been deleted. [root@jsefler-6 ~]# [root@jsefler-6 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Development SKU Product Provides: Awesome OS for i686 Bits Virt Only Awesome OS for i386 Bits Awesome OS for ppc64 Bits Awesome OS for i386 Bits Awesome OS for x86_64/i686/ia64/ppc/ppc64/s390x/s390 Bits Admin OS Premium Architecture Bits Awesome OS for All Arch (all per arch content) Bits Large File Support Bits Awesome OS for All Arch (excpt for x86_64 content) Bits Awesome OS Modifier Bits Core Limiting Product Awesome OS Docker Bits Stackable with Awesome OS for x86_64 Bits Awesome OS Premium Architecture Bits Awesome OS Server Bits Load Balancing Bits Awesome Hypervisor Bits Awesome OS for ia64 Bits Awesome OS for x86_64 Bits Awesome OS for S390X Bits Admin OS Developer Bits Awesome OS Instance Server Bits Awesome OS Developer Bits Multiplier Product Bits Clustering Bits Awesome OS for All Arch (just x86_64 content) Bits Awesome OS for All Arch (x86 content) Bits Awesome OS Workstation Bits Management Bits Shared File System Bits Shared Storage Bits Awesome OS OStree Bits Awesome OS for x86 Bits Awesome OS for S390 Bits RAM Limiting Product Multi-Attribute Limited Product SKU: dev-sku-product Contract: Account: Serial: 1386671290420756388 Pool ID: 8a90879051b19c410151b5c2fdb808e5 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: Level 3 Status Details: Subscription is current Subscription Type: Starts: 12/18/2015 Ends: 03/02/2016 System Type: Physical Subscription Name: Awesome OS with unlimited virtual guests Provides: Awesome OS Server Bits SKU: awesomeos-virt-unlimited Contract: 0 Account: 12331131231 Serial: 1125655288609992587 Pool ID: 8a90879051a7c3760151a7c4df4507a2 Provides Management: No Active: True Quantity Used: 1 Service Level: Self-Service Service Type: Status Details: Subscription is current Subscription Type: Starts: 12/14/2015 Ends: 12/13/2016 System Type: Physical [root@jsefler-6 ~]# STILL LOOKS GOOD. Now let's attempt another autosubscribe which should theoretically re-issue my CDK entitlement.... [root@jsefler-6 ~]# subscription-manager attach --auto Installed Product Current Status: Product Name: Awesome OS for ia64 Bits Status: Subscribed Product Name: Stackable with Awesome OS for x86_64 Bits Status: Subscribed Product Name: Awesome OS for x86_64/i686/ia64/ppc/ppc64/s390x/s390 Bits Status: Subscribed Product Name: Exempt Product Bits Status: Not Subscribed Product Name: Awesome OS Workstation Bits Status: Subscribed Product Name: Red Hat Enterprise Linux Server Status: Not Subscribed Product Name: Admin OS Premium Architecture Bits Status: Subscribed Product Name: Admin OS Developer Bits Status: Subscribed Product Name: Multiplier Product Bits Status: Subscribed Product Name: Awesome OS OStree Bits Status: Subscribed Product Name: Awesome OS Developer Bits Status: Subscribed Product Name: Management Bits Status: Subscribed Product Name: Large File Support Bits Status: Subscribed Product Name: Virt Only Awesome OS for i386 Bits Status: Subscribed Product Name: Clustering Bits Status: Subscribed Product Name: Shared Storage Bits Status: Subscribed Product Name: Awesome OS Server Bits Status: Subscribed Product Name: Awesome OS Premium Architecture Bits Status: Subscribed Product Name: Awesome OS for S390 Bits Status: Subscribed Product Name: Awesome OS for i686 Bits Status: Subscribed Product Name: Awesome OS for x86_64 Bits Status: Subscribed Product Name: Awesome OS for ppc64 Bits Status: Subscribed Product Name: Awesome OS for S390X Bits Status: Subscribed Product Name: Awesome OS for i386 Bits Status: Subscribed Product Name: Awesome OS for All Arch (all per arch content) Bits Status: Subscribed Product Name: Awesome OS for All Arch (x86 content) Bits Status: Subscribed Product Name: Awesome OS for All Arch (excpt for x86_64 content) Bits Status: Subscribed Product Name: Awesome OS for All Arch (just x86_64 content) Bits Status: Subscribed Product Name: Awesome OS for x86 Bits Status: Subscribed Product Name: Awesome OS Instance Server Bits Status: Subscribed Product Name: Shared File System Bits Status: Subscribed Product Name: Multi-Attribute Limited Product Status: Subscribed Product Name: Awesome Hypervisor Bits Status: Subscribed Product Name: Snowy OS Premium Architecture Bits Status: Not Subscribed Product Name: Awesome OS Docker Bits Status: Subscribed Product Name: Awesome OS Modifier Bits Status: Subscribed Product Name: RAM Limiting Product Status: Subscribed Product Name: Snowy OS Developer Bits Status: Not Subscribed Product Name: Core Limiting Product Status: Subscribed Product Name: Load Balancing Bits Status: Subscribed Unable to find available subscriptions for all your installed products. [root@jsefler-6 ~]# BANG! look below at the Traceback in the rhsm.log [root@jsefler-6 ~]# subscription-manager list --consumed | grep Serial Serial: 1386671290420756388 Serial: 1125655288609992587 ^Notice that my consumed entitlement serials remain unchanged. I expected a re-issued CDK entitlement. Actual results: [root@jsefler-6 ~]# tail -f /var/log/rhsm/rhsm.log 2015-12-18 10:49:58,821 [DEBUG] subscription-manager:26720 @connection.py:530 - Making request: POST /candlepin/consumers/0109ddda-dd4f-4802-b01d-6ab5201715ac/entitlements 2015-12-18 10:49:58,880 [DEBUG] subscription-manager:26720 @cache.py:110 - Wrote cache: /var/lib/rhsm/cache/entitlement_status.json 2015-12-18 10:49:59,303 [DEBUG] subscription-manager:26720 @connection.py:562 - Response: status=500, requestUuid=132e9e41-71cc-4fe6-9596-09d967f695f9 2015-12-18 10:49:59,306 [WARNING] subscription-manager:26720 @managercli.py:201 - Error during auto-attach. 2015-12-18 10:49:59,307 [ERROR] subscription-manager:26720 @managercli.py:202 - Runtime Error null at org.hibernate.engine.internal.StatefulPersistenceContext.getLoadedCollectionOwnerOrNull:859 Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/managercli.py", line 197, in autosubscribe ents = cp.bind(consumer_uuid) # new style File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 1148, in bind return self.conn.request_post(method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 657, in request_post return self._request("POST", method, params) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 571, in _request self.validateResponse(result, request_type, handler) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 621, in validateResponse raise RestlibException(response['status'], error_msg, response.get('headers')) RestlibException: Runtime Error null at org.hibernate.engine.internal.StatefulPersistenceContext.getLoadedCollectionOwnerOrNull:859
I've only been able to reproduct this in candlepin-2.0.10+ and not in candlepin-0.9.51.13-1. Could you please attempt to reproduce this against 0.9.51.13-1 to make sure? In the mean time, I'll try and find a fix in master.
Fix pending review: https://github.com/candlepin/candlepin/pull/1051 I believe this bug will only affect 2.0 (master) due to the change in our Pool/Product references. I'll test again on candlepin-0.9.51.13-1 just to double check.
Could not reproduce in 0.9.51. Fix merged into master branch for 2.0
Marking as closed per Candlepin procedures as a fix has been merged or it has been determined to not be an issue.