Red Hat Bugzilla – Bug 1295238
Allow users to enter Bugzilla credentials in a single dialogue
Last modified: 2016-12-20 12:35:01 EST
When I got to the point in the (long, annoying) Problem Reporting process where it asked for my bugzilla username and password, I accidentally entered the password where I should have entered the username. So rather than potentially transmit my password to bugzilla in a way that would cause it to be logged somewhere visible, I clicked the cancel button when prompted for my password. At which point it made me start the whole thing over again.
The entire submission shouldn't have been canceled at that point. I should have been offered the opportunity to try to authenticate again.
Thank you for taking the time to report the issue. Please accept my apologies for the inconvenience. I believe we should rather switch from the two separate dialogues asking for credentials to a single dialogue.
The Cancel button cancels entire reporting process because users more often want to do that than just re-enter the user name. So, implementing your suggestion would prolong the already very long process by 1 more click.
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