Bug 1296279 - cryptic error message when unable to download cert from the CWE
Summary: cryptic error message when unable to download cert from the CWE
Keywords:
Status: NEW
Alias: None
Product: Red Hat Certification Program
Classification: Red Hat
Component: redhat-certification
Version: 1.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Greg Nichols
QA Contact: rhcert qe
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-01-06 19:14 UTC by Brian Brock
Modified: 2022-09-07 04:19 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Description Brian Brock 2016-01-06 19:14:16 UTC
Description of problem:
If a certification does not already exist on the catalog, selecting the option "from the catalog" from the dropdown on the "Add Certifications" screen gives an error message that is not obviously a 404 on the cert.


Version-Release number of selected component (if applicable):
redhat-certification-2.1-20151221.el7.noarch
redhat-certification-hardware-1.7.1-20151218.el7.noarch


How reproducible:
reliably

Steps to Reproduce:
1. add a new product to the LTS (can be a product in CWE)
2. add a certification to the product, and select the option to download a cert "from the catalog" (a cert has not yet been created)
3. check error message in headr (main window unchanged)

Actual results:
certification not added or available to select.  Also a message in the header:

Error: could not get certifications
response: []

Expected results:
explanation that no cert has yet been added to the CWE for the new product.  A check whether any certs have already been opened for the product might avoid the error entirely.

Additional info:


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