Description of problem: I have to logon to "root" in order to install my network printer into cups. The printer came with a Linux install script, and it installs fine. When I logoff as root and logon as a normal user, the printer is in the Print Manager. After a shutting down and powering back up, the printer is gone from Print manager Version-Release number of selected component (if applicable): How reproducible: Every time. Steps to Reproduce: 1. Install printer under root. 2. Power down computer. 3. Start computer. Actual results: Prineter disappears from Print Manager Expected results: Printer should remain in Print Manager Additional info: [wdh@localhost wdh]$ dmesg Linux version 2.6.7-1.494.2.2 (bhcompile.redhat.com) (gcc version 3 .3.3 20040412 (Red Hat Linux 3.3.3-7)) #1 Tue Aug 3 09:39:58 EDT 2004 BIOS-provided physical RAM map: BIOS-e820: 0000000000000000 - 000000000009fc00 (usable) BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved) BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved) BIOS-e820: 0000000000100000 - 000000001fff0000 (usable) BIOS-e820: 000000001fff0000 - 000000001fff3000 (ACPI NVS) BIOS-e820: 000000001fff3000 - 0000000020000000 (ACPI data) BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved) BIOS-e820: 00000000fee00000 - 00000000fee01000 (reserved) BIOS-e820: 00000000ffff0000 - 0000000100000000 (reserved) 0MB HIGHMEM available. 511MB LOWMEM available. zapping low mappings. On node 0 totalpages: 131056 DMA zone: 4096 pages, LIFO batch:1 Normal zone: 126960 pages, LIFO batch:16 HighMem zone: 0 pages, LIFO batch:1 DMI 2.2 present. ACPI: RSDP (v000 KT600 ) @ 0x000f6400 ACPI: RSDT (v001 KT600 AWRDACPI 0x42302e31 AWRD 0x00000000) @ 0x1fff3000 ACPI: FADT (v001 KT600 AWRDACPI 0x42302e31 AWRD 0x00000000) @ 0x1fff3040 ACPI: MADT (v001 KT600 AWRDACPI 0x42302e31 AWRD 0x00000000) @ 0x1fff7f80 ACPI: DSDT (v001 KT600 AWRDACPI 0x00001000 MSFT 0x0100000e) @ 0x00000000 ACPI: PM-Timer IO Port: 0x4008 Built 1 zonelists Kernel command line: ro root=LABEL=/ rhgb mapped 4G/4G trampoline to ffff3000. Initializing CPU#0 CPU 0 irqstacks, hard=023c5000 soft=023c4000 PID hash table entries: 2048 (order 11: 16384 bytes) Detected 2083.178 MHz processor. Using tsc for high-res timesource Console: colour VGA+ 80x25 Dentry cache hash table entries: 131072 (order: 7, 524288 bytes) Inode-cache hash table entries: 65536 (order: 6, 262144 bytes) Memory: 515092k/524224k available (2016k kernel code, 8392k reserved, 651k data, 140k init, 0k highmem) Calibrating delay loop... 4087.80 BogoMIPS Security Scaffold v1.0.0 initialized SELinux: Initializing. SELinux: Starting in permissive mode There is already a security framework initialized, register_security failed. selinux_register_security: Registering secondary module capability Capability LSM initialized as secondary Mount-cache hash table entries: 512 (order: 0, 4096 bytes) CPU: After generic identify, caps: 0383fbff c1c3fbff 00000000 00000000 CPU: After vendor identify, caps: 0383fbff c1c3fbff 00000000 00000000 CPU: L1 I Cache: 64K (64 bytes/line), D cache 64K (64 bytes/line) CPU: L2 Cache: 512K (64 bytes/line) CPU: After all inits, caps: 0383f3ff c1c3fbff 00000000 00000020 Intel machine check architecture supported. Intel machine check reporting enabled on CPU#0. CPU: AMD Athlon(tm) XP 2800+ stepping 00 Enabling fast FPU save and restore... done. Enabling unmasked SIMD FPU exception support... done. Checking 'hlt' instruction... OK. checking if image is initramfs...it isn't (no cpio magic); looks like an initrd Freeing initrd memory: 267k freed NET: Registered protocol family 16 PCI: PCI BIOS revision 2.10 entry at 0xfb260, last bus=1 PCI: Using configuration type 1 mtrr: v2.0 (20020519) ACPI: Subsystem revision 20040326 ACPI: IRQ9 SCI: Level Trigger. ACPI: Interpreter enabled ACPI: Using PIC for interrupt routing ACPI: PCI Root Bridge [PCI0] (00:00) PCI: Probing PCI hardware (bus 00) ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 6 7 *10 11 12) ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 6 7 10 *11 12) ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 6 7 *10 11 12) ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 6 7 10 *11 12) ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 6 7 10 11 12) *0, disabled. ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 6 7 10 11 12) *0 ACPI: PCI Interrupt Link [LNK0] (IRQs 3 4 6 7 10 11 12) *0, disabled. ACPI: PCI Interrupt Link [LNK1] (IRQs 3 4 6 7 10 11 12) *0, disabled. ACPI: PCI Interrupt Link [ALKA] (IRQs 20) *11 ACPI: PCI Interrupt Link [ALKB] (IRQs *21) ACPI: PCI Interrupt Link [ALKC] (IRQs *22) ACPI: PCI Interrupt Link [ALKD] (IRQs *23) Linux Plug and Play Support v0.97 (c) Adam Belay usbcore: registered new driver usbfs usbcore: registered new driver hub PCI: Using ACPI for IRQ routing ACPI: PCI Interrupt Link [LNKF] BIOS reported IRQ 0, using IRQ 11 ACPI: PCI Interrupt Link [LNKF] enabled at IRQ 11 ACPI: PCI interrupt 0000:00:09.0[A] -> GSI 11 (level, low) -> IRQ 11 ACPI: PCI Interrupt Link [LNKD] enabled at IRQ 11 ACPI: PCI interrupt 0000:00:0b.0[A] -> GSI 11 (level, low) -> IRQ 11 ACPI: PCI Interrupt Link [LNKB] enabled at IRQ 11 ACPI: PCI interrupt 0000:00:0f.0[B] -> GSI 11 (level, low) -> IRQ 11 ACPI: PCI Interrupt Link [LNKA] enabled at IRQ 10 ACPI: PCI interrupt 0000:00:0f.1[A] -> GSI 10 (level, low) -> IRQ 10 ACPI: PCI interrupt 0000:00:10.0[A] -> GSI 10 (level, low) -> IRQ 10 ACPI: PCI interrupt 0000:00:10.1[A] -> GSI 10 (level, low) -> IRQ 10 ACPI: PCI interrupt 0000:00:10.2[B] -> GSI 11 (level, low) -> IRQ 11 ACPI: PCI interrupt 0000:00:10.3[B] -> GSI 11 (level, low) -> IRQ 11 ACPI: PCI Interrupt Link [LNKC] enabled at IRQ 10 ACPI: PCI interrupt 0000:00:10.4[C] -> GSI 10 (level, low) -> IRQ 10 ACPI: PCI interrupt 0000:00:11.5[C] -> GSI 10 (level, low) -> IRQ 10 ACPI: PCI interrupt 0000:00:12.0[A] -> GSI 10 (level, low) -> IRQ 10 ACPI: PCI interrupt 0000:01:00.0[A] -> GSI 10 (level, low) -> IRQ 10 TC classifier action (bugs to netdev.com cc hadi) vesafb: probe of vesafb0 failed with error -6 apm: BIOS version 1.2 Flags 0x07 (Driver version 1.16ac) apm: overridden by ACPI. audit: initializing netlink socket (disabled) audit(1092680629.296:0): initialized Total HugeTLB memory allocated, 0 VFS: Disk quotas dquot_6.5.1 Dquot-cache hash table entries: 1024 (order 0, 4096 bytes) SELinux: Registering netfilter hooks Initializing Cryptographic API ksign: Installing public key data Loading keyring - Added public key 86671F00334EFBCB - User ID: Red Hat, Inc. (Kernel Module GPG key) ksign: invalid packet (ctb=00) Unable to load default keyring: error=74 pci_hotplug: PCI Hot Plug PCI Core version: 0.5 ACPI: Fan [FAN] (on) ACPI: Processor [CPU0] (supports C1) ACPI: Thermal Zone [THRM] (28 C) isapnp: Scanning for PnP cards... isapnp: No Plug & Play device found Real Time Clock Driver v1.12 Linux agpgart interface v0.100 (c) Dave Jones agpgart: Detected VIA KT400/KT400A/KT600 chipset agpgart: Maximum main memory to use for agp memory: 439M agpgart: AGP aperture is 64M @ 0xe8000000 Serial: 8250/16550 driver $Revision: 1.90 $ 8 ports, IRQ sharing enabled ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A ttyS1 at I/O 0x2f8 (irq = 3) is a 16550A RAMDISK driver initialized: 16 RAM disks of 16384K size 1024 blocksize divert: not allocating divert_blk for non-ethernet device lo Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2 ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx VP_IDE: IDE controller at PCI slot 0000:00:0f.1 ACPI: PCI interrupt 0000:00:0f.1[A] -> GSI 10 (level, low) -> IRQ 10 VP_IDE: chipset revision 6 VP_IDE: not 100% native mode: will probe irqs later VP_IDE: VIA vt8237 (rev 00) IDE UDMA133 controller on pci0000:00:0f.1 ide0: BM-DMA at 0xb000-0xb007, BIOS settings: hda:DMA, hdb:pio ide1: BM-DMA at 0xb008-0xb00f, BIOS settings: hdc:DMA, hdd:pio hda: ST3120022A, ATA DISK drive Using cfq io scheduler ide0 at 0x1f0-0x1f7,0x3f6 on irq 14 hdc: WSM-52Z, ATAPI CD/DVD-ROM drive ide1 at 0x170-0x177,0x376 on irq 15 hda: max request size: 1024KiB hda: 234441648 sectors (120034 MB) w/2048KiB Cache, CHS=16383/255/63, UDMA(100) hda: hda1 hda2 hda3 hdc: ATAPI 52X CD-ROM CD-R/RW drive, 2048kB Cache, UDMA(33) Uniform CD-ROM driver Revision: 3.20 ide-floppy driver 0.99.newide usbcore: registered new driver hiddev usbcore: registered new driver usbhid drivers/usb/input/hid-core.c: v2.0:USB HID core driver mice: PS/2 mouse device common for all mice serio: i8042 AUX port at 0x60,0x64 irq 12 input: ImExPS/2 Logitech Explorer Mouse on isa0060/serio1 serio: i8042 KBD port at 0x60,0x64 irq 1 input: AT Translated Set 2 keyboard on isa0060/serio0 md: md driver 0.90.0 MAX_MD_DEVS=256, MD_SB_DISKS=27 NET: Registered protocol family 2 IP: routing cache hash table of 1024 buckets, 32Kbytes TCP: Hash tables configured (established 32768 bind 9362) Initializing IPsec netlink socket NET: Registered protocol family 1 NET: Registered protocol family 17 ACPI: (supports S0 S1 S4 S5) md: Autodetecting RAID arrays. md: autorun ... md: ... autorun DONE. RAMDISK: Compressed image found at block 0 VFS: Mounted root (ext2 filesystem). SCSI subsystem initialized libata version 1.02 loaded. sata_via version 0.20 ACPI: PCI interrupt 0000:00:0f.0[B] -> GSI 11 (level, low) -> IRQ 11 sata_via(0000:00:0f.0): routed to hard irq line 11 ata1: SATA max UDMA/133 cmd 0x9800 ctl 0x9C02 bmdma 0xA800 irq 11 ata2: SATA max UDMA/133 cmd 0xA000 ctl 0xA402 bmdma 0xA808 irq 11 ata1: no device found (phy stat 00000000) scsi0 : sata_via ata2: no device found (phy stat 00000000) scsi1 : sata_via kjournald starting. Commit interval 5 seconds EXT3-fs: mounted filesystem with ordered data mode. Freeing unused kernel memory: 140k freed NET: Registered protocol family 10 Disabled Privacy Extensions on device 0235d140(lo) IPv6 over IPv4 tunneling driver divert: not allocating divert_blk for non-ethernet device sit0 ACPI: Power Button (FF) [PWRF] ACPI: Sleep Button (CM) [SLPB] USB Universal Host Controller Interface driver v2.2 ACPI: PCI interrupt 0000:00:10.0[A] -> GSI 10 (level, low) -> IRQ 10 uhci_hcd 0000:00:10.0: UHCI Host Controller uhci_hcd 0000:00:10.0: irq 10, io base 0000b400 uhci_hcd 0000:00:10.0: new USB bus registered, assigned bus number 1 hub 1-0:1.0: USB hub found hub 1-0:1.0: 2 ports detected ACPI: PCI interrupt 0000:00:10.1[A] -> GSI 10 (level, low) -> IRQ 10 uhci_hcd 0000:00:10.1: UHCI Host Controller uhci_hcd 0000:00:10.1: irq 10, io base 0000b800 uhci_hcd 0000:00:10.1: new USB bus registered, assigned bus number 2 hub 2-0:1.0: USB hub found hub 2-0:1.0: 2 ports detected ACPI: PCI interrupt 0000:00:10.2[B] -> GSI 11 (level, low) -> IRQ 11 uhci_hcd 0000:00:10.2: UHCI Host Controller uhci_hcd 0000:00:10.2: irq 11, io base 0000bc00 uhci_hcd 0000:00:10.2: new USB bus registered, assigned bus number 3 hub 3-0:1.0: USB hub found hub 3-0:1.0: 2 ports detected ACPI: PCI interrupt 0000:00:10.3[B] -> GSI 11 (level, low) -> IRQ 11 uhci_hcd 0000:00:10.3: UHCI Host Controller uhci_hcd 0000:00:10.3: irq 11, io base 0000c000 uhci_hcd 0000:00:10.3: new USB bus registered, assigned bus number 4 hub 4-0:1.0: USB hub found hub 4-0:1.0: 2 ports detected ACPI: PCI interrupt 0000:00:10.4[C] -> GSI 10 (level, low) -> IRQ 10 ehci_hcd 0000:00:10.4: EHCI Host Controller ehci_hcd 0000:00:10.4: irq 10, pci mem 2283b000 ehci_hcd 0000:00:10.4: new USB bus registered, assigned bus number 5 ehci_hcd 0000:00:10.4: USB 2.0 enabled, EHCI 1.00, driver 2004-May-10 hub 5-0:1.0: USB hub found hub 5-0:1.0: 8 ports detected EXT3 FS on hda2, internal journal device-mapper: 4.1.0-ioctl (2003-12-10) initialised: dm.com cdrom: open failed. Adding 1044216k swap on /dev/hda3. Priority:-1 extents:1 kjournald starting. Commit interval 5 seconds EXT3 FS on hda1, internal journal EXT3-fs: mounted filesystem with ordered data mode. ohci1394: $Rev: 1223 $ Ben Collins <bcollins> ACPI: PCI interrupt 0000:00:09.0[A] -> GSI 11 (level, low) -> IRQ 11 ieee1394: warning: Invalid max packet size of 2, setting to 512 ohci1394: fw-host0: OHCI-1394 1.0 (PCI): IRQ=[11] MMIO=[ef100000-ef1007ff] Max Packet=[512] ieee1394: Host added: ID:BUS[0-00:1023] GUID[0011060000000b8c] ip_tables: (C) 2000-2002 Netfilter core team ip_conntrack version 2.1 (4095 buckets, 32760 max) - 320 bytes per conntrack via-rhine.c:v1.10-LK1.1.20-2.6 May-23-2004 Written by Donald Becker ACPI: PCI interrupt 0000:00:12.0[A] -> GSI 10 (level, low) -> IRQ 10 divert: allocating divert_blk for eth0 eth0: VIA Rhine II at 0xef103000, 00:50:2c:a2:34:2d, IRQ 10. eth0: MII PHY found at address 1, status 0x7849 advertising 05e1 Link 0000. e100: Intel(R) PRO/100 Network Driver, 3.0.18 e100: Copyright(c) 1999-2004 Intel Corporation ACPI: PCI interrupt 0000:00:0b.0[A] -> GSI 11 (level, low) -> IRQ 11 divert: allocating divert_blk for eth1 e100: eth1: e100_probe: addr 0xef101000, irq 11, MAC addr 00:90:27:9F:42:B0 e100: eth1: e100_watchdog: link up, 100Mbps, full-duplex eth1: no IPv6 routers present via82xx: Assuming DXS channels with 48k fixed sample rate. Please try dxs_support=1 or dxs_support=4 option and report if it works on your machine. ACPI: PCI interrupt 0000:00:11.5[C] -> GSI 10 (level, low) -> IRQ 10 PCI: Setting latency timer of device 0000:00:11.5 to 64 spurious 8259A interrupt: IRQ7.
Remove system-config-printer and system-config-printer-gui and try again.
I uninstalled the program completely, logged on as "root" per user documentation, and then reinstalled. After rebooting, the printer was not installed. Opemed the "Linux-config" program from the menu, received several errors "cups server not started" and a few more about the cups printing system. Logging on as root and running the Linux-configuration permits installing the printer. Printer disappears when rebooting computer.
What does '/sbin/chkconfig --list cups' say? It sounds like the service is not enabled (which you can do with '/sbin/chkconfig cups on'). Is that the case?
I could not delete system-config-printer and system-config-printer-gui from my system using the graphical interface. Error when unchecking system-config-printer-gui and running "update" was "system-config-printer-gui not on system, must be installed to continue. When using "locate system-config-printer", many directories and files were located. I deleted all of the executables I could find manually, and the tried installing the printer with the supplied scripts. The install program hangs everytime now and does not complete. I ran the commands you provided and received the following: [wdh@localhost wdh]$ /sbin/chkconfig --list cups service cups supports chkconfig, but is not referenced in any runlevel [wdh@localhost wdh]$ su Password: [root@localhost wdh]# /sbin/chkconfig --add cups and then checking for cups again: [root@localhost wdh]# /sbin/chkconfig --list cups cups 0:off 1:off 2:on 3:on 4:on 5:on 6:off The printer appears as an icon in "Print Manager" but I cannot access the "Properties" configuration to verify settings. This printer is connected to an HP Jetdirect interface. I no longer have the option of checking on the system-config-printer-gui checkbox in the install programs options, so I tried running the RPM directly from the CD. The printer still cannot be configured, and re-running the RPM for system-config-printer-gui returns "program already installed". This is the output from chkconfig: [root@localhost wdh]# /sbin/chkconfig --list system-config-printer-gui error reading information on service system-config-printer-gui: No such file or directory [root@localhost wdh]# /sbin/chkconfig --list system-config-printer error reading information on service system-config-printer: No such file or directory locate: [root@localhost wdh]# locate system-config-printer /etc/pam.d/system-config-printer-tui /etc/pam.d/system-config-printer /etc/pam.d/system-config-printer-gui /etc/security/console.apps/system-config-printer-tui /etc/security/console.apps/system-config-printer /etc/security/console.apps/system-config-printer-gui /etc/setuptool.d/99system-config-printer-tui /usr/share/doc/system-config-printer-0.6.98 /usr/share/doc/system-config-printer-0.6.98/ChangeLog /usr/share/doc/system-config-printer-0.6.98/COPYING /usr/share/doc/system-config-printer-0.6.98/figs and a whole bunch more! HELP!
I also noticed my sound card will not stay configured after a restart. I think I read a while back that there are two competing programs that configure hardware when starting and that they conflict with each other. Is that correct? I think I read that one should be removed from the system. Is that correct? Thank you for all of the help you've already provided!
$ /sbin/chkconfig --list cups service cups supports chkconfig, but is not referenced in any runlevel This looks very much like a problem with your 3rd party driver to me. 'chkconfig --add cups' is run when cups is installed (i.e. when you first installed Fedora Core), so something else removed them. Re: sound card -- this is not a support forum, but a bug-reporting form. Please stick to one single bug per report. If you think there is a bug in the sound configuration utility, please file a separate report. Now that you have CUPS enabled properly I fully expect things to work after a reboot.
Things do not work after reboot. The printer is sttill not there. Everything worked on this system as initially installed, printer, sound card, ethernet card, etc. After one of the automatic updates from Red Hat, the ethernet card did not work, then the sound card stopped working, and now the printer does not work. I can logon as root and reconfigure any of these, and they work until the next reboot. The next time I logon they no longer work. It seems the configuration is being rewritten on restart. BTW, cups is not enabled again after reboot either, even though the settings are "enable on boot". Does this need a seperate bug report, or are these items related?
Still struggling with why my settings do not stay. Attempted to upgrade linux script files from the RedHat site. entered: [root@localhost tmp]# rpm -U initscripts-7.55.1-1.i386 ppp-2.4.2-3.FC2.1.i386.rpm Received error: /etc/security/selinux/file_contexts: No such file or directory error: open of initscripts-7.55.1-1.i386 failed: No such file or directory Did a search on selinux and found that my computer should not have it installed as the default is off. Received this prompt when running the command provided in the selinux FAQ [wdh@localhost wdh]$ ls -alZ file.foo Sorry, this option can only be used on a SELinux kernel. Apparently one of the updates caused this behavior as the printer used to work. I am sending this to you to keep you informed and in case it is useful for you.