Bug 1302421 - rhev-guest-tools-iso freezing the windows machines
Summary: rhev-guest-tools-iso freezing the windows machines
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: rhev-guest-tools
Version: 3.5.7
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ovirt-3.6.5
: ---
Assignee: Lev Veyde
QA Contact: Jiri Belka
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-01-27 20:05 UTC by Sarvesh Pandit
Modified: 2019-09-12 09:51 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-02-24 18:41:24 UTC
oVirt Team: Integration
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 2142311 0 None None None 2016-01-27 20:15:16 UTC

Description Sarvesh Pandit 2016-01-27 20:05:35 UTC 
Description of problem:

RHEV guest tool iso is freezing the windows machines. Before upgrade it was working fine but latest version of rhev-guest-tools-iso causing the issue.

Version-Release number of selected component (if applicable):

rhevm-3.5.7-0.1.el6ev.noarch
rhev-guest-tools-iso-3.5-14.el6ev.noarch

How reproducible:

NA

Steps to Reproduce:

1. Update RHEV to RHEV-3.5.7
2. Install rhev-guest-tools-iso-3.5-14.el6ev.noarch
3. Windows machines (Windows Server 2008, 2008 R2 as well as Windows 7) will start freezing randomly

Actual results:

The frozen screen was always the login screen for Windows.  Sending ctrl alt del to the vm would do nothing and we would have to force power off the vm and then restart it.

Expected results:

VM should not freeze

Additional info:
Comment 7 Jiri Belka 2016-02-09 13:30:19 UTC 
FYI vdsm-4.16.30-1.el6ev.x86_64 is 3.5.6, latest is vdsm-4.16.32-1 (3.5.7).
Comment 12 Marina Kalinin 2016-02-24 18:41:24 UTC 
Customer case was closed without any input from the customer.
I'll close this bug as well, since I could not reproduce it myself.
If the customer is back, we will reopen the bug.
Note You need to log in before you can comment on or make changes to this bug.