Bug 1303737 - [Docs] [Director] Scenario 1 Installation Of Overcloud Not Supported.
Summary: [Docs] [Director] Scenario 1 Installation Of Overcloud Not Supported.
Keywords:
Status: CLOSED DUPLICATE of bug 1295959
Alias: None
Product: Red Hat OpenStack
Classification: Red Hat
Component: documentation
Version: 7.0 (Kilo)
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: ga
: 8.0 (Liberty)
Assignee: Dan Macpherson
QA Contact: RHOS Documentation Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-02-01 19:48 UTC by Bernie Hoefer
Modified: 2019-09-12 09:52 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-02-09 02:23:25 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Bernie Hoefer 2016-02-01 19:48:58 UTC
Description of problem:
Users following chapter 6.1 of the _Director Installation And Usage_ document are shown how to set up a "test" environment.  There is no warning that this method is not supported by Red Hat and that customers will get *no* help if they chose to follow this scenario.

There is a note about this scenario not being "recommended" for an enterprise-level production environment, but that is not the same thing and, in fact, infers that it is OK to use this scenario for non-production environments.  If Support is going to refuse assistance to any customers attempting this scenario, it should not even be in the document.

If Product Management wishes this scenario to be kept in for customers to struggle with on their own, then large warnings need placed in the document informing customers that there is no support for it.


[1]<https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux_OpenStack_Platform/7/html/Director_Installation_and_Usage/chap-Installing_the_Overcloud.html#sect-Scenario_1_Using_the_Web_UI_to_Create_a_Test_Overcloud>

Comment 2 Andrew Dahms 2016-02-08 03:02:05 UTC
Assigning to Dan for review.

Comment 3 Dan Macpherson 2016-02-09 02:23:25 UTC

*** This bug has been marked as a duplicate of bug 1295959 ***

Comment 4 Dan Macpherson 2016-02-09 02:24:33 UTC
A fix has been committed for both OSP 7 and OSP 8. Closing this BZ as duplicate and using BZ#1295959 to track this issue.

Comment 5 Bernie Hoefer 2016-02-10 05:34:33 UTC
(In reply to Dan Macpherson from comment #4)
===
> A fix has been committed for both OSP 7 and OSP 8. Closing this BZ as
> duplicate and using BZ#1295959 to track this issue.
===

I am not understanding something.  This BZ ticket was opened for OSP7 documentation, but was closed for BZ 1295959.  BZ 1295959 is for rhos-director-8.0.  In fact, looking in that BZ, one sees this URL:

<https://gitlab.cee.redhat.com/rhci-documentation/docs-Red_Hat_Enterprise_Linux_OpenStack_Platform/merge_requests/487>

...which explicitly states "Do not backport to OSP7".  Where is this being fixed for the OSP7 documentation?  Thank you!

Comment 6 Dan Macpherson 2016-02-10 07:49:30 UTC
Ah, my mistake. I thought the fix was committed for OSP 7 too. I'll backport the commit to our OSP 7 branch.

Thanks for pointing that out.


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