Red Hat Bugzilla – Bug 1306487
Intel NUC returns from suspend with USB powered off
Last modified: 2016-12-20 13:36:56 EST
Description of problem: Intel NUC powers off USB when suspended and does not power it back on after return from suspend so mouse/keyboard/thumb drives do not work
Version-Release number of selected component (if applicable):
Intel NUC DN2820FYK Celeron
How reproducible: Every time return from suspend
Steps to Reproduce:
1. Suspend NUC computer
2. Wake computer from power switch
3. Try to use computer - mouse/keyboard does not work.
After return from suspend:
- Screen wakes normally
- Mouse and keyboard do not work (affects both USB2 and USB3 ports)
Can log in via ssh and performed the following tests:
1: lsusb hangs forever
2: Insert a thumb drive - dmesg does not indicate the computer saw the insertion
3. Use a mobile phone to indicate if power on the USB ports, power goes off with suspend and does not power on return
Full operation after return from suspend, USB ports power up or remain powered
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Intel Corporation Wireless 7260 (rev c3)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:07dc Intel Corp.
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
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