Bug 1309349 - " Adapter operation failed" in "Add Subscriptions"
Summary: " Adapter operation failed" in "Add Subscriptions"
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Quickstart Cloud Installer
Classification: Red Hat
Component: Installation - RHELOSP
Version: 1.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: ---
: ---
Assignee: John Matthews
QA Contact: Dave Johnson
Dan Macpherson
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-02-17 14:59 UTC by Thom Carlin
Modified: 2016-06-15 19:13 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-06-15 19:13:14 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)

Description Thom Carlin 2016-02-17 14:59:03 UTC 
Description of problem:

During Add Subscriptions, received unexpected error message

Version-Release number of selected component (if applicable):

TP2 RC9

How reproducible:

Uncertain

Steps to Reproduce:
1. Install RHCI + TripleO ISOs
2. Log in to run launch-fusor*-installer
3. Start a new deployment until "4C Add Subscriptions"

Actual results:

"Adapter operation failed"

Expected results:

No error, successful deployment

Additional info:

Surprisingly, "Next" button was still enabled, even on error
Comment 1 Thom Carlin 2016-02-17 15:34:29 UTC 
Javascript console: "Failed to load resource: the server responded with a status of 500 (Internal Server Error)"
https://<sat6_fqdn>/customer_portal/pools?consumer=<consumer_uuid>&listall=false&uuid=<consumer_uuid>

/var/log/httpd/foreman-ssl_access.log shows the 500 error

/var/log/foreman/production.log
2016-02-17 09:29:25 [I] Processing by Fusor::Api::CustomerPortal::CustomerPortalProxiesController#get as JSON
2016-02-17 09:29:25 [I]   Parameters: {"uuid"=>"<consumer_uuid>", "id"=>"<consumer_uuid>"}
2016-02-17 09:29:25 [E] Errno::ECONNRESET: Connection reset by peer
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/opt/rh/ruby193/root/usr/share/ruby/openssl/buffering.rb:174:in `read_nonblock'
/opt/rh/ruby193/root/usr/share/ruby/net/protocol.rb:141:in `rbuf_fill'
/opt/rh/ruby193/root/usr/share/ruby/net/protocol.rb:122:in `readuntil'
/opt/rh/ruby193/root/usr/share/ruby/net/protocol.rb:132:in `readline'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:2563:in `read_status_line'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:2552:in `read_new'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:1320:in `block in transport_request'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:1317:in `catch'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:1317:in `transport_request'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:1294:in `request'
/opt/rh/ruby193/root/usr/share/gems/gems/rest-client-1.6.7/lib/restclient/net_http_ext.rb:51:in `request'
/opt/rh/ruby193/root/usr/share/gems/gems/rbovirt-0.0.29/lib/restclient_ext/request.rb:48:in `block in transmit'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:746:in `start'
/opt/rh/ruby193/root/usr/share/gems/gems/rbovirt-0.0.29/lib/restclient_ext/request.rb:44:in `transmit'
/opt/rh/ruby193/root/usr/share/gems/gems/rest-client-1.6.7/lib/restclient/request.rb:64:in `execute'
/opt/rh/ruby193/root/usr/share/gems/gems/rest-client-1.6.7/lib/restclient/request.rb:33:in `execute'
/opt/rh/ruby193/root/usr/share/gems/gems/rest-client-1.6.7/lib/restclient/resource.rb:51:in `get'
/opt/rh/ruby193/root/usr/share/gems/gems/fusor_server-0.0.1/app/lib/fusor/resources/customer_portal.rb:36:in `get'
/opt/rh/ruby193/root/usr/share/gems/gems/fusor_server-0.0.1/app/controllers/fusor/api/customer_portal/customer_portal_proxies_controller.rb:36:in `get'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:167:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rendering.rb:10:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:18:in `block in process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:550:in `block (4 levels) in _run__3078431198687888421__process_action__994009074564587241__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_11649'
/usr/share/foreman/app/controllers/api/v2/base_controller.rb:151:in `disable_json_root'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_11649'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:505:in `block (3 levels) in _run__3078431198687888421__process_action__994009074564587241__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_11648'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_3887'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_11648'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:493:in `block (2 levels) in _run__3078431198687888421__process_action__994009074564587241__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_11647'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:33:in `clear_thread'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_11647'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:426:in `block in _run__3078431198687888421__process_action__994009074564587241__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_11646'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_13'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_11646'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:414:in `_run__3078431198687888421__process_action__994009074564587241__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:17:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rescue.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:30:in `block in process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `block in instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/params_wrapper.rb:207:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-2.2.0.73/app/controllers/katello/concerns/api/api_controller.rb:59:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:121:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/rendering.rb:45:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:203:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:246:in `block in action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:36:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:600:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/engine.rb:479:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/railtie/configurable.rb:30:in `method_missing'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:600:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
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/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:205:in `context'
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/opt/rh/ruby193/root/usr/share/gems/gems/apipie-rails-0.2.5/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'
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/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/etag.rb:23:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/conditionalget.rb:25:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/head.rb:14:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/usr/share/foreman/lib/middleware/catch_json_parse_errors.rb:9:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/flash.rb:242:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:205:in `context'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:200:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/cookies.rb:339:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/query_cache.rb:64:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/connection_adapters/abstract/connection_pool.rb:473:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
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/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:27:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-2.2.0.73/lib/katello/middleware/silenced_logger.rb:29:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/request_id.rb:22:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/methodoverride.rb:21:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/runtime.rb:17:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/cache/strategy/local_cache.rb:72:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/lock.rb:15:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:136:in `forward'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:245:in `fetch'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:185:in `lookup'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:66:in `call!'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:51:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/engine.rb:479:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/application.rb:223:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/railtie/configurable.rb:30:in `method_missing'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/builder.rb:134:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:64:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `call'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'
/opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `block in create_with_logging_context'
2016-02-17 09:29:25 [I] Completed 500 Internal Server Error in 411ms (Views: 154.3ms | ActiveRecord: 0.2ms)
Comment 2 Thom Carlin 2016-02-17 15:36:43 UTC 
Appears to be a transient issue with CDN.

Workaround: Click Back, then Next to retry
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