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Created attachment 1128231 [details] webui Description of problem:Cloud partner is unable to submit test results throwing an error invalid username and password. Partner is using sso useraccount, successfully opened cert in CWE but in rhcert it says attached error for both web UI and CLI. Version-Release number of selected component (if applicable): How reproducible: # rhcert-backend plan # rhcert-backend run # rhcert-backend submit Error: searching for certification. The username or password you entered is not valid Actual results: Expected results: Partner should be able to submit the test results for certification. Blocking following cert: [1]https://hardware.redhat.com/show.cgi?id=1309351 [2]https://bugzilla.redhat.com/show_bug.cgi?id=1309351
Created attachment 1128232 [details] CLI
Greg, Waiting for the SA to provide us the version of redhat-certification. I will update the bug shortly. Thanks, Suman
Hi James, Can you please let us know the version of the redhat-certification Oktawave is using ? I have provided them instructions at https://bugzilla.redhat.com/show_bug.cgi?id=1309351 but didn't receive any response. Once we know the version we will be able to debug the issue. Thanks, Suman
Notfixed on older version but this has been fixed with newer release rhcert2.2. Since CCSP partners is moved from bugzilla to sso workflow the minimum requirement for that is to use rhcert2.2(newer version of the tool). Closing this bug as the certification is closed and this is not blocking any partners.
Dropping the NEEDINFO on me because it was confirmed that this is fixed in the newer version of the tool.