Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Created attachment 1129672[details]
error message during test
Description of problem:
Following jobs all failed at sub-job "Veriy D3D support files are present and match OS build":
"WGF Feature Level 9.3 Support"
"WGF Feature Level 9.3 Support (WoW64)"
"Check 1024 x 768 support"
"Verify VESA and CEA required display modes"
"Display Mode Filter Check"
Guest prompt error dialog shows "Error: Missing or mismatched required graphics support files. To resolve this error, please perform the following:
On desktop, locate Microsoft-OneCore-Graphics-Tools-Package.cab and run "dism /online /add-package /packagepath:<path to package>\Microsoft-OneCore-Graphics-Tools-Package.cab"
On mobile, locate Microsoft.Graphics.DXTools.spkg and run "deployd -packages Microsoft.Graphics.DXTools.spkg -packageroot:<path to package>""(As shown in the screenshot)
Version-Release number of selected component (if applicable):
HLK version:10.1.10586.0
Win2016 version:technical preview4
virtio-win-1.8.0-4.el7.noarch
qemu-kvm-rhev-2.3.0-31.el7_2.7.x86_64
kernel-3.10.0-350.el7.x86_64
seabios-1.7.5-11.el7.x86_64
How reproducible:
100%
Steps to Reproduce:
1.boot win2016 guest with:
/usr/libexec/qemu-kvm --nodefaults --nodefconfig -m 8G -smp 8 -boot menu=on -cpu Nehalem,+kvm_pv_unhalt,hv_spinlocks=0x1fff,hv_relaxed,hv_vapic,hv_time -machine pc,iommu=on \
-uuid 48907ee3-35c8-424f-b9d5-3ca16a277b09 -smbios type=1,manufacturer="Red Hat",product="Red Hat Enterprise OpenStack and Red Hat Enterprise Linux with Enterprise Virtualization",version=7Server-0.1,serial="44454C4C-5700-1058-804B-B7 C04 F483258_00:21:9b:58:d2:90",uuid=c00ad584-a5b0-4a69-bbd3-5549ba234079 -usb -device usb-tablet,id=tablet0 -object iothread,id=thread0 -drive file=win2016-SUT-new.qcow2,if=none,id=drive-virtio0-0-0,format=qcow2,werror=stop,rerror=stop,cache=none,serial=number -device virtio-blk-pci,iothread=thread0,drive=drive-virtio0-0-0,id=virti0-0-0,bootindex=1 -netdev tap,id=hostnet0,vhost=on,script=/etc/qemu-ifup1,queues=4 -device virtio-net-pci,netdev=hostnet0,id=net0,mac=00:e2:52:4e:02:99,addr=0x04,mq=on,vectors=10 -vnc :0 -vga cirrus -name win2016R2-SUT -global PIIX4_PM.disable_s3=1 -global PIIX4_PM.disable_s4=1 -device usb-ehci,id=ehci0 -drive file=usb-storage-intel-max.raw,if=none,id=drive-usb-2-0,media=disk,format=raw,cache=none,werror=stop,rerror=stop,aio=threads -device usb-storage,bus=ehci0.0,drive=drive-usb-2-0,id=usb-2-0,removable=on -rtc base=localtime,clock=host,driftfix=slew -chardev socket,id=b111a,path=/tmp/monitor-win2016-sut,server,nowait -mon chardev=b111a,mode=readline -monitor stdio
2.submit job in HLK
Actual results:
guest prompt error message,and job failed
Expected results:
job can pass
Additional info:
try with vnc/cirrus and spice/qxl,both hit this issue.
Created attachment 1129672 [details] error message during test Description of problem: Following jobs all failed at sub-job "Veriy D3D support files are present and match OS build": "WGF Feature Level 9.3 Support" "WGF Feature Level 9.3 Support (WoW64)" "Check 1024 x 768 support" "Verify VESA and CEA required display modes" "Display Mode Filter Check" Guest prompt error dialog shows "Error: Missing or mismatched required graphics support files. To resolve this error, please perform the following: On desktop, locate Microsoft-OneCore-Graphics-Tools-Package.cab and run "dism /online /add-package /packagepath:<path to package>\Microsoft-OneCore-Graphics-Tools-Package.cab" On mobile, locate Microsoft.Graphics.DXTools.spkg and run "deployd -packages Microsoft.Graphics.DXTools.spkg -packageroot:<path to package>""(As shown in the screenshot) Version-Release number of selected component (if applicable): HLK version:10.1.10586.0 Win2016 version:technical preview4 virtio-win-1.8.0-4.el7.noarch qemu-kvm-rhev-2.3.0-31.el7_2.7.x86_64 kernel-3.10.0-350.el7.x86_64 seabios-1.7.5-11.el7.x86_64 How reproducible: 100% Steps to Reproduce: 1.boot win2016 guest with: /usr/libexec/qemu-kvm --nodefaults --nodefconfig -m 8G -smp 8 -boot menu=on -cpu Nehalem,+kvm_pv_unhalt,hv_spinlocks=0x1fff,hv_relaxed,hv_vapic,hv_time -machine pc,iommu=on \ -uuid 48907ee3-35c8-424f-b9d5-3ca16a277b09 -smbios type=1,manufacturer="Red Hat",product="Red Hat Enterprise OpenStack and Red Hat Enterprise Linux with Enterprise Virtualization",version=7Server-0.1,serial="44454C4C-5700-1058-804B-B7 C04 F483258_00:21:9b:58:d2:90",uuid=c00ad584-a5b0-4a69-bbd3-5549ba234079 -usb -device usb-tablet,id=tablet0 -object iothread,id=thread0 -drive file=win2016-SUT-new.qcow2,if=none,id=drive-virtio0-0-0,format=qcow2,werror=stop,rerror=stop,cache=none,serial=number -device virtio-blk-pci,iothread=thread0,drive=drive-virtio0-0-0,id=virti0-0-0,bootindex=1 -netdev tap,id=hostnet0,vhost=on,script=/etc/qemu-ifup1,queues=4 -device virtio-net-pci,netdev=hostnet0,id=net0,mac=00:e2:52:4e:02:99,addr=0x04,mq=on,vectors=10 -vnc :0 -vga cirrus -name win2016R2-SUT -global PIIX4_PM.disable_s3=1 -global PIIX4_PM.disable_s4=1 -device usb-ehci,id=ehci0 -drive file=usb-storage-intel-max.raw,if=none,id=drive-usb-2-0,media=disk,format=raw,cache=none,werror=stop,rerror=stop,aio=threads -device usb-storage,bus=ehci0.0,drive=drive-usb-2-0,id=usb-2-0,removable=on -rtc base=localtime,clock=host,driftfix=slew -chardev socket,id=b111a,path=/tmp/monitor-win2016-sut,server,nowait -mon chardev=b111a,mode=readline -monitor stdio 2.submit job in HLK Actual results: guest prompt error message,and job failed Expected results: job can pass Additional info: try with vnc/cirrus and spice/qxl,both hit this issue.