Hide Forgot
Description of problem: When run subscription-manager command to list pools, the following error is reported: subscription-manager register Registering to: subscription.rhn.redhat.com:443/subscription Username: login Password: ******* The system has been registered with ID: f5e0b607-162a-4b8b-bc90-f1c6f8790469 -bash-4.2# subscription-manager list --available --all +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ 'ascii' codec can't encode character u'\xe3' in position 8706: ordinal not in range(128) Version-Release number of selected component (if applicable): RHEL ATOMIC HOST 7.2 How reproducible: 1. # subscription-manager register 2. # subscription-manager list --available --all 3. # subscription-manager attach pool=pool Actual results: We're not able to list available pools, However to conclude the register we need to use "# subscription manager auto-attach" Expected results: A list of subscriptions pools Additional info: Why the subscription-manager list command returns RHEL 7.1 and "#atomic host" and "rpm-ostree" 7.2.2-1. Is this the expected behavior? -bash-4.2# subscription-manager list +-------------------------------------------+ Installed Product Status +-------------------------------------------+ Product Name: Red Hat Enterprise Linux Atomic Host Product ID: 271 Version: 7 Arch: x86_64 Status: Subscribed Status Details: Starts: 04/24/13 Ends: 12/31/21 Product Name: Red Hat Enterprise Linux Server Product ID: 69 Version: 7.1 Arch: x86_64 Status: Subscribed Status Details: Starts: 04/24/13 Ends: 12/31/21 -bash-4.2# atomic host status TIMESTAMP (UTC) VERSION ID OSNAME REFSPEC * 2016-02-18 15:34:28 7.2.2-1 04019d7e50 rhel-atomic-host rhel-atomic-host-ostree:rhel-atomic-host/7/x86_64/standard -bash-4.2# rpm-ostree -p status ============================================================ * DEFAULT ON BOOT ---------------------------------------- version 7.2.2-1 timestamp 2016-02-18 15:34:28 id 04019d7e50b22c19b717e657b58c0e33333eb92448fb99fe478c922d6e8bbe95.0 osname rhel-atomic-host refspec rhel-atomic-host-ostree:rhel-atomic-host/7/x86_64/standard ============================================================ -bash-4.2# atomic host status TIMESTAMP (UTC) VERSION ID OSNAME REFSPEC * 2016-02-18 15:34:28 7.2.2-1 04019d7e50 rhel-atomic-host rhel-atomic-host-ostree:rhel-atomic-host/7/x86_64/standard
I wasn't able to reproduce this using an employee subscription. And I think this belongs to 'subscription-manager', so I changed the component. -bash-4.2# atomic host status TIMESTAMP (UTC) VERSION ID OSNAME REFSPEC * 2016-02-18 15:34:28 7.2.2-1 04019d7e50 rhel-atomic-host rhel-atomic-host-ostree:rhel-atomic-host/7/x86_64/standard 2016-02-12 16:43:35 7.2.2 a903629278 rhel-atomic-host rhel-atomic-host-ostree:rhel-atomic-host/7/x86_64/standard -bash-4.2# subscription-manager register --serverurl=subscription.rhn.redhat.com:443/subscription --baseurl=https://cdn.redhat.com --username=qa --password=****** Registering to: subscription.rhn.redhat.com:443/subscription The system has been registered with ID: a78ab97e-c974-414a-b906-dc3e05cd0dbd -bash-4.2# subscription-manager list --available --all +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ Subscription Name: Employee SKU Provides: Oracle Java (for RHEL Server) - AUS Oracle Java (for RHEL Client) Red Hat Enterprise Linux 7 High Availability High Touch Beta Red Hat Enterprise Linux High Availability (for IBM z Systems) Red Hat Enterprise Linux 6 Server HTB Red Hat EUCJP Support (for RHEL Server) Red Hat Enterprise Linux for Power, little endian Red Hat Enterprise Linux EUS Compute Node Red Hat Enterprise Linux for Power, big endian - Extended Update Support Red Hat OpenShift Enterprise JBoss EAP add-on Oracle Java (for RHEL Server) - Extended Update Support Red Hat Enterprise Linux Load Balancer (for RHEL Server) - AUS ....
What version of the subscription-manager package is installed?
-bash-4.2# rpm -qa subscription-manager subscription-manager-1.15.9-15.el7.x86_64 This package was provided by the latest RHEL Atomic Host
A Byte Order Mark has made its way into the text of one of the pools. This is a data issue.
After investigation, I can only conclude that the tester was using a non-ascii console. This SKU is used often and this would be a show stopper for many users. The character in question is ã. That is by no means a bizarre item. I am closing as worksforme. If the issue can be reproduced on an ascii enabled console, please reopen.