Description of problem:

Our docs at https://access.redhat.com/documentation/en-US/Red_Hat_Satellite/5.7/html/User_Guide/chap-Troubleshooting.html#idp3827184 within the "Note" section says this.

" Additionally, Red Hat provides a command line tool called the SoS Report, commonly known by its command sosreport. This tool collects your Proxy's configuration parameters, log files, and database information and sends it directly to Red Hat.
To use this tool for Red Hat Satellite information, you must have the sos package installed. Type sosreport -o rhn as root on the Satellite server to create a report."

Then it gives an example using an outdated version of sosreport. The rhn plugin does not exist (not sure when it was removed) and is now called satellite.


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Login to a satellite as root
2. Run the suggested command "sosreport -o rhn"
3. Get an error that the plugin does not exist

Actual results:

[root@hostname] # sosreport -o rhn

sosreport (version 3.2)

a non-existing plugin (rhn) was specified in the command line


Expected results:
[root@hostname] # sosreport -o satellite

sosreport (version 3.2)

This command will collect diagnostic and configuration information from
this Red Hat Enterprise Linux system and installed applications.

An archive containing the collected information will be generated in
/tmp and may be provided to a Red Hat support representative.

Any information provided to Red Hat will be treated in accordance with
the published support policies at:

  https://access.redhat.com/support/

The generated archive may contain data considered sensitive and its
content should be reviewed by the originating organization before being
passed to any third party.

No changes will be made to system configuration.

Press ENTER to continue, or CTRL-C to quit.


Additional info: