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Created attachment 1138528 [details] the log for rhsm Description of problem: subscription-manager remove --serial should tell the consumed subscription was already deleted. Version-Release number of selected component (if applicable): [root@localhost ~]# rpm -qa |grep subscr subscription-manager-1.16.8-5.el6.x86_64 subscription-manager-gui-1.16.8-5.el6.x86_64 subscription-manager-firstboot-1.16.8-5.el6.x86_64 python-rhsm-1.16.6-1.el6.x86_64 How reproducible: always Steps to Reproduce: 1.attach a subscription [root@localhost ~]# subscription-manager attach --pool=8a99f986515dc0cd015166cfe9c22b20 Successfully attached a subscription for: Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) [root@localhost ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) Provides: Oracle Java (for RHEL Server) Red Hat Software Collections Beta (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Beta SKU: RH0103708 Contract: 10743754 Account: 5581027 Serial: 7425559024960153644 Pool ID: 8a99f986515dc0cd015166cfe9c22b20 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 12/02/2015 Ends: 12/02/2016 System Type: Virtual 2.remove this subscription [root@localhost ~]# subscription-manager remove --serial=7425559024960153644 Serial numbers successfully removed at the server: 7425559024960153644 1 local certificate has been deleted. 3.remove this subscripiton again [root@localhost ~]# subscription-manager remove --serial=7425559024960153644 Serial numbers unsuccessfully removed at the server: 7425559024960153644 4.list the consumed subscriptions and remove the subscription again [root@localhost ~]# subscription-manager list --consumed No consumed subscription pools to list [root@localhost ~]# subscription-manager remove --serial=7425559024960153644 Serial numbers unsuccessfully removed at the server: 7425559024960153644 Actual results: as showed in steps 3 Expected results: At step3 the output should be: No consumed subscription pools to remove. Additional info:
Reopen this bug. When I tried to remove subscription with a nonexist serial number, it does not show notice like "Entitlement Certificate with serial number 2965 could not be found." 1) [root@dell-per630-fc-02 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.2.0.85-Unknown subscription management rules: 5.16 subscription-manager: 1.16.8-8.el6 python-rhsm: 1.16.6-1.el6 2) Register to satellite6.1 and auto-attach. 3) Try to remove a non-exist subscription by wrong serial: [root@dell-per630-fc-02 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: CloudForms (10-pack) Provides: Red Hat Beta Oracle Java (for RHEL Server) Red Hat CloudForms Red Hat Software Collections (for RHEL Server) Red Hat CloudForms Beta Red Hat Enterprise Linux Server Red Hat Software Collections Beta (for RHEL Server) SKU: MCT2358 Contract: 10752428 Account: 5584289 Serial: 2965740756749361136 Pool ID: 2c90eca253f0f92b0153f0ffc02e0198 Provides Management: Yes Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 02/29/2016 Ends: 02/27/2017 System Type: Physical [root@dell-per630-fc-02 ~]# subscription-manager remove --serial 2965 Serial numbers unsuccessfully removed at the server: 2965 4) Attachment is rhsm.log 'rhsm log for non-exist serial'
Created attachment 1145030 [details] rhsm log for non-exist serial
(In reply to qianzhan from comment #2) > > [root@dell-per630-fc-02 ~]# subscription-manager remove --serial 2965 > Serial numbers unsuccessfully removed at the server: > 2965 > What's more, when I remove a subscription by an invalid serial number which inludes letters, the proper notice prompt: [root@ibm-x3650-02 ~]# subscription-manager remove --serial 123s Error: '123s' is not a valid serial number [root@ibm-x3650-02 ~]# subscription-manager remove --serial 123 Serial numbers unsuccessfully removed at the server: 123
In my opinion, this is still not a bug... The command line responses shown in comment 4 are true and correct... > [root@ibm-x3650-02 ~]# subscription-manager remove --serial 123s > Error: '123s' is not a valid serial number That is true, '123s' is not a valid serial number. Maybe the gave a typo. > [root@ibm-x3650-02 ~]# subscription-manager remove --serial 123 > Serial numbers unsuccessfully removed at the server: > 123 That is also true, '123' was not successfully remove. Because there are many server-side reasons why a serial may not be removed successfully, you should take a look at the rhsm.log (see attachment 1145030 [details]) and you will find the following log statement that says: 2016-04-08 02:47:44,986 [ERROR] subscription-manager:40743 @managercli.py:1662 - Entitlement Certificate with serial number '2965' could not be found. That is also true and is a very good reason why the serial was unsuccessfully removed. My only suggestion for this bug is to alter the message to... The entitlement server failed to remove these serials:
We'll target a string change (as suggested by jsefler) in 6.9.
master commit f64d5a6b012f49bb4d6d6653441d4de9bf373660