Bug 1327658 - Copy and paste from a Windows 7 client to two RHEL guests sometimes fails
Summary: Copy and paste from a Windows 7 client to two RHEL guests sometimes fails
Keywords:
Status: CLOSED DUPLICATE of bug 1539766
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: mingw-virt-viewer
Version: 4.0.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
: ---
Assignee: Default Assignee for SPICE Bugs
QA Contact: SPICE QE bug list
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-04-15 14:52 UTC by Frank DeLorey
Modified: 2020-04-15 14:27 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-01-29 20:26:18 UTC
oVirt Team: Spice
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
contains successful attempts (3.50 MB, application/x-gzip)
2016-04-15 14:52 UTC, Frank DeLorey
no flags Details
contains unsuccessful attempts (6.90 MB, application/x-gzip)
2016-04-15 14:54 UTC, Frank DeLorey
no flags Details

Description Frank DeLorey 2016-04-15 14:52:59 UTC
Created attachment 1147683 [details]
contains successful attempts

Description of problem:

Spice copy and paste sometimes does not work from a Windows 7 client to a RHEL 6 guest

Version-Release number of selected component (if applicable):

RHEV 3.5, with spice client released with 3.6 (2.0.128)
Windows 7 with either Native Client or SPICE browser plugin
RHEL VDI as VM
2 open sessions open to two different VMs


How reproducible:

Randomly

Steps to Reproduce:

- Open 2 spice viewer sessions on a windows desktop, in your case, the guests are RHEL6
- Copy something to the clipboard from the windows desktop


Actual results:

See it appear in the clipboard buffer in one but only one of the RHEL6 VMs
In the vdagent logs, one can observe 3 lines in the guest that is having issues, 6 in the guest where it works fine.


Expected results:

Copy something from within VM 1 and have it available in Windows and in VM 2


Additional info:

We have been unable to reproduce this here however from the customer:

Customer added the spice client logs (spicex.log) from a session where he had copy/paste issues.

spicex.log contains data about the two connections

vdi7633.tar.gz contains successful attempts
vdi7538.tar.gz contains failures

Comment 1 Frank DeLorey 2016-04-15 14:54:30 UTC
Created attachment 1147684 [details]
contains unsuccessful attempts

Comment 2 Frank DeLorey 2016-05-09 14:52:35 UTC
After discussing some of the facts of this case with Tim I must apologize as I did not add some of the important points.

1) Client is running Windows 7 and opening two sessions each one to a different guest.
2) Copy and paste will work to one of the guest sessions but not the second. It is as if the data in the buffer gets cleared after the paste happens to the first guest.
3) It does not matter what application the copy was done in it still will only paste to one of the guests.

Comment 3 Tim Speetjens 2016-05-10 07:46:02 UTC
It's more accurate to say that the contents of the copy buffer never get to the second VM, regardless of the contents being used in the guest that works.

Comment 4 Christophe Fergeau 2016-05-10 09:44:24 UTC
(In reply to Frank DeLorey from comment #0)
> Additional info:
> 
> We have been unable to reproduce this here however from the customer:

Any idea what could be the difference between your setup and the customer's?

Comment 5 Tim Speetjens 2016-05-18 08:53:25 UTC
(In reply to Christophe Fergeau from comment #4)
> (In reply to Frank DeLorey from comment #0)
> > Additional info:
> > 
> > We have been unable to reproduce this here however from the customer:
> 
> Any idea what could be the difference between your setup and the customer's?

My test was performed on a freshly installed system, or at least with minimal additional software installed. I don't know what additional software is installed on these systems.

Comment 6 Uri Lublin 2016-05-18 09:22:03 UTC
Are spice-vdagent and spice-vdagentd running on the guest that fails
to copy/paste ?

Comment 7 Frank DeLorey 2016-05-18 11:09:33 UTC
Yes these were verified to be running.

Comment 8 Frank DeLorey 2018-01-29 20:24:49 UTC
Duplicate of #1539766

Comment 9 Frank DeLorey 2018-01-29 20:26:18 UTC

*** This bug has been marked as a duplicate of bug 1539766 ***

Comment 10 Franta Kust 2019-05-16 12:54:58 UTC
BZ<2>Jira re-sync


Note You need to log in before you can comment on or make changes to this bug.