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Created attachment 1150088 [details] Printer troubleshooting tool output Description of problem: I was printing a few documents on my Brother MFC-9330CDW printer. The first printed fine, but then the low toner message appeared on the printer and cups refused to print any more documents. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. Get low on toner 2. Try to print 3. Actual results: Print job goes to 'pending - toner low' Expected results: Print job succeeds until toner is out. Additional info: I've attached the troubleshooting tool output. The printer works fine from another OS, so this seems to be a CUPS limitation/restriction.
The troubleshooting tool output lacks cupsd log due to bug #1293930, could you obtain it manually by following https://fedoraproject.org/wiki/How_to_debug_printing_problems#Printing_troubleshooter thanks
Unfortunately its not doing it any more, even when I try to print the same document. However, I did turn the debug logs on when I was looking at this yesterday so there may still be soemthing. There are only 1000 lines in the 'journalctl -u cups -e' output - is there a way to get more lines?
This package has changed ownership in the Fedora Package Database. Reassigning to the new owner of this component.
Hi Bradley, you can set ErrorLog to /var/log/cups/error_log in /etc/cups/cups-files.conf, so you can get more info (and if you set LogLevel to debug2 in cupsd.conf). Are you still experiencing this issue?
I didn't manage to reproduce this; must be transient.