Bug 1332065 - Customer can not update package with software update program in gui desktop.
Summary: Customer can not update package with software update program in gui desktop.
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: gnome-packagekit
Version: 7.2
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Richard Hughes
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks: 1420851
TreeView+ depends on / blocked
 
Reported: 2016-05-02 01:22 UTC by Yoshinori Takahashi
Modified: 2020-06-11 12:51 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-10-09 13:52:41 UTC
Target Upstream Version:

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Comment 6 Bohdan Milar 2017-08-04 08:29:20 UTC 
I did a test on local x86_64 VM this way:

1. In terminal "yum upgrade" (to see how many updates are available, but cancel the operation).
2. In Settings, switch Gnome to Japanese language (日本語) leaving English/US keyboard layout.
3. Log out from Gnome.
4. Log in to Gnome (now Japanese).
5. Alt+F2
6. gpk-update-viewer

Result: I launched and quitted gpk-update-viewer several times during last 24 hours and always saw the same updates offer as from yum. But I can not be sure it will always work properly.

BTW I think I have seen such strange behaviour (missing updates in gpk-update-viewer) before, even in "English Gnome". But I always presumed this is caused by different repo-metadata-cache of yum and (Gnome)PackageKit. "Refresh Package Lists" in gpk-application could help.
Comment 7 Richard Hughes 2017-08-09 19:11:22 UTC 
Is there any way to reproduce this bug in a clean VM? In RHEL 7 PK and yum share a cache and so shouldn't get out of sync.
Comment 8 Richard Hughes 2017-10-09 13:52:38 UTC 
I don't think there is enough debugging information to make out the cause of this problem, sorry.
Comment 9 Red Hat Bugzilla Rules Engine 2017-10-09 13:52:41 UTC 
Development Management has reviewed and declined this request. You may appeal this decision by reopening this request.
Comment 10 RHEL Program Management 2017-10-09 13:52:45 UTC 
Development Management has reviewed and declined this request.
You may appeal this decision by reopening this request.
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