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Bug 1349415 - Capsule upgrade fails with Proxy cannot be registered (422 Unprocessable Entity)
Summary: Capsule upgrade fails with Proxy cannot be registered (422 Unprocessable Entity)
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Upgrades
Version: 6.2.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Lukas Pramuk
URL:
Whiteboard:
Depends On:
Blocks: 1335807
TreeView+ depends on / blocked
 
Reported: 2016-06-23 12:35 UTC by Lukas Pramuk
Modified: 2016-07-27 13:56 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-07-27 13:56:14 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Lukas Pramuk 2016-06-23 12:35:40 UTC
Description of problem:
Capsule upgrade fails with Proxy cannot be registered (422 Unprocessable Entity)

Version-Release number of selected component (if applicable):
Satellite 6.2.0 Snap17

How reproducible:
always

Steps to Reproduce:
1. Re-register Capsule after upgrading Satellite to 6.2
# subscription-manager register --force --activationkey ak_rhel7 --org Default_Organization

2. Upgrade capsule packages
# yum update 

3. Generate capsule certs on Satellite and copy them to Capsule
# ssh $SAT capsule-certs-generate --capsule-fqdn $(hostname) --certs-tar $(hostname).tar
# scp $SAT:$(hostname).tar .

4. Upgrade Capsule <- THIS FAILS
# satellite-installer --upgrade --certs-tar $(hostname).tar
Upgrading...
Upgrade Step: stop_services...
Upgrade Step: start_databases...
Upgrade Step: update_http_conf...
Upgrade Step: migrate_pulp...
Upgrade Step: fix_pulp_httpd_conf...
Upgrade Step: start_httpd...
Upgrade Step: start_qpidd...
Upgrade Step: start_pulp...
Upgrade Step: remove_nodes_importers...
Upgrade Step: Running installer...
Installing             --- /etc/foreman-proxy/settings.d/pulpnode.ymlstr201 [99%] [....................................  /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[<CAPSULE_FQDN>]: Failed to call refresh: Proxy <CAPSULE_FQDN> cannot be registered (422 Unprocessable Entity): Unable to communicate with the Capsule: ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([Errno::EHOSTUNREACH]: No route to host - connect(2) for "<CAPSULE_FQDN>" port...) for Capsule https://<CAPSULE_FQDN>:9090/features Please check the Capsule is configured and running on the host.
 /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[<CAPSULE_FQDN>]: Proxy <CAPSULE_FQDN> cannot be registered (422 Unprocessable Entity): Unable to communicate with the Capsule: ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([Errno::EHOSTUNREACH]: No route to host - connect(2) for "<CAPSULE_FQDN>" port...) for Capsule https://<CAPSULE_FQDN>:9090/features Please check the Capsule is configured and running on the host.
Installing             Done                                               [100%] [....................................]
  Something went wrong! Check the log for ERROR-level output
  The full log is at /var/log/foreman-installer/capsule.log
Upgrade Step: restart_services...

5. Check from outside of capsule open ports
PORT     STATE SERVICE
22/tcp   open  ssh
53/tcp   open  domain
443/tcp  open  https
3128/tcp open  squid-http
7911/tcp open  unknown
8000/tcp open  http-alt
8443/tcp open  https-alt
9090/tcp open  zeus-admin

6. Disable fw 
# iptables -F ; ip6tables -F


7. Re-run capsule upgrade successfully
# satellite-installer --upgrade --certs-tar $(hostname).tar
Upgrading...
Upgrade Step: stop_services...
Upgrade Step: start_databases...
Upgrade Step: update_http_conf...
Upgrade Step: migrate_pulp...
Upgrade Step: fix_pulp_httpd_conf...
Upgrade Step: start_httpd...
Upgrade Step: start_qpidd...
Upgrade Step: start_pulp...
Upgrade Step: remove_nodes_importers...
Upgrade Step: Running installer...
Installing             Done                                               [100%] [...........................................................................................]
  The full log is at /var/log/foreman-installer/capsule.log
Upgrade Step: restart_services...
Katello upgrade completed!


Actual results:
capsule upgrade fails possibly due to firewall

Expected results:
capsule upgrade is successful

Comment 2 Sachin Ghai 2016-06-23 13:01:07 UTC
Any new port needs to be opened on capsule to communicate with Sat server??

Comment 4 Lukas Pramuk 2016-06-23 14:23:07 UTC
Not a bug? I came along rhel7 capsule 6.1 instance and it hasn't FW properly setup. hmm..

Comment 5 Bryan Kearney 2016-07-26 15:25:24 UTC
Moving 6.2 bugs out to sat-backlog.

Comment 6 Bryan Kearney 2016-07-26 15:27:50 UTC
Moving 6.2 bugs out to sat-backlog.

Comment 8 Lukas Pramuk 2016-07-27 13:56:14 UTC
It wasn't reproduced in next snaps.


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