Bug 1369245 - systemd hangs on reboot VMware [NEEDINFO]
Summary: systemd hangs on reboot VMware
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: systemd
Version: 7.1
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: systemd-maint
QA Contact: qe-baseos-daemons
URL:
Whiteboard:
Depends On:
Blocks: 1298243 1420851
TreeView+ depends on / blocked
 
Reported: 2016-08-22 19:54 UTC by Matt Mezynski
Modified: 2017-05-05 13:03 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-05-05 13:03:48 UTC
Target Upstream Version:
lnykryn: needinfo? (mmezynsk)

Attachments (Terms of Use)
sosreport of effected system (9.20 MB, application/x-xz)
2016-08-22 19:54 UTC, Matt Mezynski 		no flags Details
View All Add an attachment (proposed patch, testcase, etc.)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 2857851 0 None None None 2017-01-16 22:14:39 UTC

Description Matt Mezynski 2016-08-22 19:54:10 UTC 
Created attachment 1193067 [details]
sosreport of effected system

Description of problem:
Just using the standard reboot command causes the reboot to hang, however running these commands:

sync && reboot -f
sync && poweroff -f

Allows the reboot to complete.  This suggests it is a failing in systemd


Version-Release number of selected component (if applicable):


How reproducible:
When customer initiates a reboot either from VMware (current tools are installed and hypervisor is ESXi 6.0) or from the OS (systemctl reboot) the VM goes to a black screen with a single gray cursor and just blinks forever, the system will never actually reboot.  This problem happens randomly and affect all of customers RHEL 7.1 systems, customer states 2-3 reboots out of 10 will work, the others hang forever.


Steps to Reproduce:
try to reboot normally

Actual results:
system hangs at blinking curser

Expected results:
system shuts down

Additional info:
Comment 2 Lukáš Nykrýn 2016-08-30 11:27:05 UTC 
If you enable debug shell, are you able to access it? 

https://freedesktop.org/wiki/Software/systemd/Debugging/ Section early debug shell
Comment 4 Jan Synacek 2017-05-05 13:03:48 UTC 
Closing for the lack of input.
Note You need to log in before you can comment on or make changes to this bug.