Bug 1370248 - CFME 5.6.0.13 stops processing Service provisoning requests and seems to be not dequeuing work from miq_queue table
Summary: CFME 5.6.0.13 stops processing Service provisoning requests and seems to be n...
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Appliance
Version: 5.6.0
Hardware: All
OS: Linux
unspecified
urgent
Target Milestone: GA
: 5.7.0
Assignee: Gregg Tanzillo
QA Contact: Dave Johnson
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-08-25 17:46 UTC by Thomas Hennessy
Modified: 2016-09-06 01:43 UTC (History)
3 users (show)

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Last Closed: 2016-08-31 13:48:09 UTC
Category: ---
Cloudforms Team: ---
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Description Thomas Hennessy 2016-08-25 17:46:22 UTC 
Description of problem:Service Template provisioning was working in POC environment and then stopped working.  Also noticing that all sorts of work that should be happening is not: appliance startup updates every 5 minutes, updates to message counts by queue and status... log_status... very odd.


Version-Release number of selected component (if applicable):


How reproducible:unknown



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Comment 2 Gregg Tanzillo 2016-08-31 13:48:09 UTC 
We worked through this issue on a session with the customer. We think that an event storm occurred as a result of the updates that were made to the customer's vSphere env.

We cleared the queue of ~170k "automate" and "notifications" messages which accounted for almost all of the messages in the queue. 

After doing that, the customer was able to successfully provision.
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