Bug 1370650 - No audio device with new computer build (skylake H170 Realtek ALC892)
Summary: No audio device with new computer build (skylake H170 Realtek ALC892)
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: alsa-lib
Version: 24
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Jaroslav Kysela
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-08-26 21:34 UTC by Grant
Modified: 2017-08-08 16:50 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-08-08 16:50:47 UTC
Type: Bug


Attachments (Terms of Use)
The sound gui (17.64 KB, image/png)
2016-08-26 21:34 UTC, Grant
no flags Details

Description Grant 2016-08-26 21:34:59 UTC
Created attachment 1194500 [details]
The sound gui

Description of problem:

No audio available and no audio device found in "settings|sound".  I am using a new Gigabyte GA-H170M-D3H motherboard with an i7-6700 processor.  The motherboard advertises Realtek ALC892 codec.

> lcpci -l
[snip]
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
	Subsystem: Gigabyte Technology Co., Ltd Device a182
	Flags: bus master, fast devsel, latency 32, IRQ 125
	Memory at df040000 (64-bit, non-prefetchable) [size=16K]
	Memory at df020000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel
[snip]

> aplay -l

**** List of PLAYBACK Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 1: ALC892 Digital [ALC892 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
[snip]

> uname -a 
Linux downstairs 4.7.2-200.fc24.x86_64 #1 SMP Mon Aug 22 18:36:05 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

> cat /etc/fedora-release
Fedora release 24 (Twenty Four)

> cat /proc/asound/cards
 0 [U0x46d0x809    ]: USB-Audio - USB Device 0x46d:0x809
                      USB Device 0x46d:0x809 at usb-0000:00:14.0-3, high speed
 1 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xdf040000 irq 125

> lsmod |grep snd
snd_hda_codec_hdmi     45056  1
snd_hda_codec_realtek    86016  1
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
snd_hda_intel          36864  1
snd_usb_audio         180224  1
snd_hda_codec         126976  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
snd_hda_core           81920  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
snd_usbmidi_lib        32768  1 snd_usb_audio
snd_rawmidi            32768  1 snd_usbmidi_lib
snd_hwdep              16384  2 snd_usb_audio,snd_hda_codec
snd_seq                69632  0
snd_seq_device         16384  2 snd_seq,snd_rawmidi
snd_pcm               118784  5 snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_timer              32768  2 snd_pcm,snd_seq
snd                    81920  17 snd_hda_codec_realtek,snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device
soundcore              16384  1 snd

> cat /proc/asound/cards
 0 [U0x46d0x809    ]: USB-Audio - USB Device 0x46d:0x809
                      USB Device 0x46d:0x809 at usb-0000:00:14.0-3, high speed
 1 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xdf040000 irq 125


Version-Release number of selected component (if applicable):

> rpm -qa |grep alsa
alsa-lib-1.1.1-1.fc24.x86_64
alsa-ucm-1.1.1-1.fc24.x86_64
alsa-utils-1.1.1-1.fc24.x86_64
alsa-plugins-pulseaudio-1.1.1-1.fc24.x86_64

How reproducible:

Use my motherboard or another motherboard with similar device and you will have no sound.


Actual results:

No sound device available or used.

Expected results:

Working audio

Additional info:

Comment 1 Grant 2016-08-28 00:59:26 UTC
FYI, if I plug a USB audio device into this computer, it also does not work and does not show up in "sounds."  Using the same device with the same OS on an older computer does work just fine.  So it appears that whatever is going on is disabling all sound, not just the internal audio.

Comment 2 Grant 2016-08-28 01:28:34 UTC
If I disable onboard audio in the BIOS and then delete ~/.config/pulse and reboot, then the USB audio card works.

Comment 3 Fedora End Of Life 2017-07-25 22:41:01 UTC
This message is a reminder that Fedora 24 is nearing its end of life.
Approximately 2 (two) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 24. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '24'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version'
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not
able to fix it before Fedora 24 is end of life. If you would still like
to see this bug fixed and are able to reproduce it against a later version
of Fedora, you are encouraged  change the 'version' to a later Fedora
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's
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Comment 4 Grant 2017-07-25 23:09:34 UTC
As of Fedora 26 (Kernel 4.11.11) audio now works fine with this motherboard.  Can be marked as fixed.

Comment 5 Fedora End Of Life 2017-08-08 16:50:47 UTC
Fedora 24 changed to end-of-life (EOL) status on 2017-08-08. Fedora 24 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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