Bug 1370796 - Crash reporter broken: No processing for event 'report_RHTSupport' is defined [NEEDINFO]
Summary: Crash reporter broken: No processing for event 'report_RHTSupport' is defined
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: libreport
Version: 7.4
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: abrt
QA Contact: BaseOS QE - Apps
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-08-27 11:41 UTC by Graham Leggett
Modified: 2020-02-12 15:26 UTC (History)
4 users (show)

Fixed In Version:
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Clone Of:
Environment:
Last Closed: 2020-02-12 15:26:09 UTC
Target Upstream Version:
jfilak: needinfo? (minfrin)

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Description Graham Leggett 2016-08-27 11:41:20 UTC 
Description of problem:

The crash reporter inside Anaconda is broken. After going through the process of filling out the bug report, the message "Processing failed" appears with the detail "No processing for event 'report_RHTSupport' is defined".


Version-Release number of selected component (if applicable):

No idea.


How reproducible:


Steps to Reproduce:
1. Make anaconda crash.
2. Attempt to use the bug reporter.

Actual results:

Report submission fails.


Expected results:

Report submission succeeds.


Additional info:

People have reported this as broken as far back as two years ago, and this functionality is obviously no longer maintained. Please either make the crash reporter work sensibly, or remove it so as to not waste end user's time.

https://www.centos.org/forums/viewtopic.php?t=47836
Comment 2 Jakub Filak 2016-08-29 10:59:10 UTC 
Thank you for the report. It is not clear to me whether the problem is reproducible on RHEL or CentOS. Can you please clarify this for me?

This part of the problem reporting process is provided by libreport which should be able to report Anaconda exceptions to bugs.centos.org like regular Python exceptions or core files.
Comment 3 Miroslav Suchý 2020-02-12 15:26:09 UTC 
No response provided for 3 years. Closing.
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