Bug 1372998 - Firefox HTML5 full screen video playback freezes
Summary: Firefox HTML5 full screen video playback freezes
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: firefox
Version: 24
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Martin Stransky
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-09-04 17:43 UTC by Richard Stevenson
Modified: 2017-08-08 17:00 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2017-08-08 17:00:17 UTC
Type: Bug


Attachments (Terms of Use)

Description Richard Stevenson 2016-09-04 17:43:19 UTC
Description of problem:

When playing back HTML5 video in firefox, video freezes after a couple of seconds. Playback is fine outside of full screen, and full screen mode can be exited safely by pressing escape.

Version-Release number of selected component (if applicable):

Firefox 48.0.1_1.fc24
xorg-x11-drv-intel 2.99.917 24.20160712.fc24

How reproducible:

Attempt to play full screen HTML5 video in firefox on this laptop. Freezes 100% of the time

Additional info:


GPU is Intel HD 5300. There is a similar bug report, 1287796, also showing firefox hanging on full screen HTML5 video. I, however, get no similar output from dmesg, and the issue does not cause the whole system to crash.

Comment 1 Brian Coleman 2016-09-25 13:30:56 UTC
I have also experienced this issue with both Firefox 48 and Firefox 49 on Fedora 24.

I am running Fedora 24 x86_64 on a Lenovo ThinkPad 450s with a Intel i5300U processor and an Intel HD 5500 integrated GPU.

When I open any HTML5 video in fullscreen on Firefox, the video freezes. I can still exit fullscreen mode by pressing escape.

I have the following version of Firefox and the Intel graphics driver:
xorg-x11-drv-intel.x86_64                2.99.917-24.20160712.fc24
firefox.x86_64                           49.0-2.fc24

If there is any more information that I can provide that would be useful in diagnosing this problem, please let me know.

Comment 2 Martin Stransky 2016-09-26 07:16:48 UTC
I think the problem is DE here. Which DE do you run? Gnome-shell or something else? Can you try MATE for instance?

Comment 3 Brian Coleman 2016-09-26 20:47:30 UTC
I have tried to reproduce the issue with the 3 following desktop environments.
1. Gnome Shell using X       - the problem is present
2. Gnome Shell using Wayland - the problem is not present
3. Gnome Classic             - the problem is not present

I have the following version of Gnome Shell installed:
gnome-shell.x86_64                       3.20.4-1.fc24     

I also have RedShift and Workrave installed
redshift.x86_64                          1.11-2.fc24
workrave.x86_64                          1.10.15-1.fc24

The problem is still present if Redshift and Workrave are not running.
So it may be related to running Firefox with Gnome Shell.

Comment 4 Charalampos Stratakis 2016-09-28 12:28:08 UTC
> I have also experienced this issue with both Firefox 48 and Firefox 49 on
> Fedora 24.
> 
> I am running Fedora 24 x86_64 on a Lenovo ThinkPad 450s with a Intel i5300U
> processor and an Intel HD 5500 integrated GPU.
> 
> When I open any HTML5 video in fullscreen on Firefox, the video freezes. I
> can still exit fullscreen mode by pressing escape.
> 
> I have the following version of Firefox and the Intel graphics driver:
> xorg-x11-drv-intel.x86_64                2.99.917-24.20160712.fc24
> firefox.x86_64                           49.0-2.fc24
> 
> If there is any more information that I can provide that would be useful in
> diagnosing this problem, please let me know.

Getting the same issue here with a Lenovo ThinkPad 450s with Intel i7-5600U and Intel HD 5500.

The rest of my setup is the same (Fedora 24, gnome), however I do not use redshift or workgrave.

The problem is easily reproducible on my machine by just trying to watch a youtube video on full screen. The video starts normally, then freezes for some seconds, then continues normally for a bit, then again freezes etc.

There are no issues when the video is not on full screen.

Comment 5 Charalampos Stratakis 2016-09-28 12:30:31 UTC
Also the sound seems to not be affected in any way.

Comment 6 Brian Coleman 2016-10-01 19:30:47 UTC
The issue seems to have been fixed as I have not experienced it today.

Comment 7 Brian Coleman 2016-10-03 21:42:04 UTC
The issue has recurred for me again. So it seems that it may be intermittent in nature.

Comment 8 Richard Stevenson 2016-10-16 16:30:46 UTC
(In reply to Martin Stransky from comment #2)
> I think the problem is DE here. Which DE do you run? Gnome-shell or
> something else? Can you try MATE for instance?

It does appear to be the DE. When I try MATE video playback is fine. The bug is still present in gnome with latest f24 updates installed.

Comment 9 Fedora End Of Life 2017-07-25 22:49:24 UTC
This message is a reminder that Fedora 24 is nearing its end of life.
Approximately 2 (two) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 24. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '24'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version'
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not
able to fix it before Fedora 24 is end of life. If you would still like
to see this bug fixed and are able to reproduce it against a later version
of Fedora, you are encouraged  change the 'version' to a later Fedora
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's
lifetime, sometimes those efforts are overtaken by events. Often a
more recent Fedora release includes newer upstream software that fixes
bugs or makes them obsolete.

Comment 10 Fedora End Of Life 2017-08-08 17:00:17 UTC
Fedora 24 changed to end-of-life (EOL) status on 2017-08-08. Fedora 24 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
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bug.

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