Bug 137623 - RFE: "Software Error" page should give better bug-reporting instructions
RFE: "Software Error" page should give better bug-reporting instructions
Status: CLOSED WONTFIX
Product: Bugzilla
Classification: Community
Component: Bugzilla General (Show other bugs)
3.6
All Linux
medium Severity medium (vote)
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Assigned To: Simon Green
: FutureFeature
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2004-10-29 15:50 EDT by Roland McGrath
Modified: 2014-10-12 18:45 EDT (History)
2 users (show)

See Also:
Fixed In Version:
Doc Type: Enhancement
Doc Text:
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Last Closed: 2012-05-10 08:03:53 EDT
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RHEL 7.3 requirements from Atomic Host:
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Description Roland McGrath 2004-10-29 15:50:45 EDT
Description of problem:

The "Software Error:" page says to email bugzilla@redhat.com.
It should instead give you a link that you can use directly to open a new bug on
bugzilla and include the error text in the description.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:
Comment 1 David Lawrence 2005-02-23 02:47:01 EST
Will consider this for future development.
Comment 2 David Lawrence 2005-03-02 18:47:31 EST
Removing from 2.18 blocker for now.
Comment 3 David Lawrence 2008-08-18 18:25:04 EDT
Moving to latest version.
Comment 4 David Lawrence 2010-01-15 12:32:35 EST
Red Hat Bugzilla is now using version 3.4 of the Bugzilla codebase and
therefore this feature will need to be implemented against the new release.
Updating bug version to 3.2.
Comment 5 David Lawrence 2010-08-25 17:42:52 EDT
Red Hat has now upgraded to Bugzilla 3.6 and this bug will now be reassigned to that version. It would be helpful to the Bugzilla Development Team if this bug is verified to still be an issue with the latest version. If it is no longer an issue, then feel free to close, otherwise please comment that it is still a problem and we will try to address the issue as soon as we can.

Thanks
Bugzilla Development Team
Comment 7 Simon Green 2012-05-10 08:03:53 EDT
(In reply to comment #0)
> The "Software Error:" page says to email bugzilla@redhat.com.
> It should instead give you a link that you can use directly to open a new bug on
> bugzilla and include the error text in the description.

I'm happy with the way this works currently. Hopefully there are no software errors. When we have had errors (usually due to a change that went fubar), people do e-mail bugzilla-owner@redhat.com to let us know.

  -- simon

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