Bug 1377057 - Failed to detect monitor model
Summary: Failed to detect monitor model
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: xorg-x11-drv-ast
Version: 6.8
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: rc
: ---
Assignee: Adam Jackson
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks: 1415214 1438054
TreeView+ depends on / blocked
 
Reported: 2016-09-18 06:18 UTC by Huaisheng
Modified: 2017-04-05 21:07 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-04-05 21:07:57 UTC
Target Upstream Version:

Attachments (Terms of Use)
Xorg.0.log with 1.1.5 (52.41 KB, text/plain)
2016-09-18 06:26 UTC, Huaisheng 		no flags Details
Xorg.0.log with 1.2.6 (77.82 KB, text/plain)
2016-09-18 06:27 UTC, Huaisheng 		no flags Details
sosreport with xorg-x11-drv-ast-1.1.5 (9.67 MB, application/x-xz)
2016-09-20 02:00 UTC, Huaisheng 		no flags Details
View All Add an attachment (proposed patch, testcase, etc.)

Description Huaisheng 2016-09-18 06:18:12 UTC 
Description of problem:
Display setting couldn’t detect monitor model under RHEL6.8 x64 OS, which show "unknown".

Version-Release number of selected component (if applicable):
1.1.5

How reproducible:
Open gnome-setting to show monitor info.

Steps to Reproduce:
1. Install RHEL6.8 x64 OS fully;
2. Open System -> preference -> display, check the monitor model and it show “Unknown”.

Actual results:
Show "Unknown".

Expected results:
Show correct monitor info.

Additional info:
If we update xorg-x11-drv-ast from default 1.1.5 to 1.2.6, this issue would disappear.
Comment 1 Huaisheng 2016-09-18 06:26:17 UTC 
Created attachment 1202097 [details]
Xorg.0.log with 1.1.5
Comment 2 Huaisheng 2016-09-18 06:27:38 UTC 
Created attachment 1202098 [details]
Xorg.0.log with 1.2.6
Comment 4 Joseph Kachuck 2016-09-19 13:47:14 UTC 
Hello Lenovo,
Please also attach a sosreport from a system directly after seeing this issue.

Thank You
Joe Kachuck
Comment 5 Huaisheng 2016-09-20 02:00:15 UTC 
Created attachment 1202663 [details]
sosreport with xorg-x11-drv-ast-1.1.5
Comment 6 Huaisheng 2016-09-26 03:31:58 UTC 
Hi,

Do you have anything updated for this issue?
And would it be fixed with RHEL6.9?

Thanks,
Huaisheng
Comment 7 Joseph Kachuck 2017-02-16 19:22:29 UTC 
Hello,
Due to where we are in the RHEL 6.9 release. This will not make RHEL 6.9. This is now requested for RHEL 6.10.

Thank You
Joe Kachuck
Comment 8 Joseph Kachuck 2017-04-05 21:07:57 UTC 
Hello,
RHEL 6 has entered Phase 3. In phase 3 only Critical impact Security Advisories and selected Urgent Priority Bug Fix Advisories will be accepted.
https://access.redhat.com/support/policy/updates/errata

At current this BZ does not meet these requirements. I am closing this BZ as WONTFIX.

Please reopen if this fix is required for RHEL 6. If so please also provide a justification for this fix.

Thank You
Joe Kachuck
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