Hide Forgot
Description of problem: V3 Dedicated customers repeatedly ask the NOC to perform some basic networking troubleshooting for them. We need an infra pod they can access so they can help themselves. A simple webapp with a set of pre-defined tasks should suffice. For starters this pod should do these 2 things: 1) Give the customer the ability to ping an IP in their internal, onpremise environments through the VPN to verify its functionality. 2) Report the IPs of the compute nodes in the V3 Dedicated Cluster, so they can add these IPs to their internal, onpremise firewall(s).
Also add a check to confirm proper SSO or LDAP authentication within a customer's onsite environment to this pod.
With the introduction of OpenShift 4, Red Hat has delivered or roadmapped a substantial number of features based on feedback by our customers. Many of the enhancements encompass specific RFEs which have been requested, or deliver a comparable solution to a customer problem, rendering an RFE redundant. This bz (RFE) has been identified as a feature request not yet planned or scheduled for an OpenShift release and is being closed. If this feature is still an active request that needs to be tracked, Red Hat Support can assist in filing a request in the new JIRA RFE system, as well as provide you with updates as the RFE progress within our planning processes. Please open a new support case: https://access.redhat.com/support/cases/#/case/new Opening a New Support Case: https://access.redhat.com/support/cases/#/case/new As the new Jira RFE system is not yet public, Red Hat Support can help answer your questions about your RFEs via the same support case system.