Bug 1380480 - Cannot change account email address
Summary: Cannot change account email address
Keywords:
Status: CLOSED DUPLICATE of bug 1354237
Alias: None
Product: Bugzilla
Classification: Community
Component: User Accounts
Version: 4.4
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified vote
Target Milestone: ---
Assignee: PnT DevOps Devs
QA Contact: tools-bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-09-29 17:25 UTC by Darragh Bailey
Modified: 2016-09-30 00:21 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-09-30 00:21:36 UTC


Attachments (Terms of Use)

Description Darragh Bailey 2016-09-29 17:25:04 UTC
Description of problem:

Employer has changed all employee email addresses from @hp.com to @hpe.com, and is currently redirecting email sent to @hp.com addresses to @hpe.com automatically. However this is scheduled to stop in the near future, so although I will be able to log in to my RedHat bugzilla account I will no longer receive emails and thus be unable to reset the password.

As my account is already part of certain groups, and linked to various issues, I'd obviously prefer not to have to create a new one just because of change of email address.


Version-Release number of selected component (if applicable):


How reproducible:
Always


Steps to Reproduce:
1. Check user preferences
2. Look for option to change email address
3. ...

Actual results:
Can't find a way to change email address to continue to receive updates, and also ensure that my account remains a member of existing groups.


Expected results:
Able to update email address to deal with employer changing names/being acquired/etc.


Additional info:
Apologies if this isn't the right way to inform you about this, but this does seem like an issue to be sent to the bugzilla admins of this instance to be solved and I haven't been able to find a clear way to do that.

Comment 1 Jeff Fearn 🐞 2016-09-30 00:21:36 UTC
Hi Darragh, we deliberately prevent accounts in partner groups from being able to change their email domain.

If you email bugzilla-owner with you old and new address an admin can change it for you.

It might be worth considering doing a single email detailing all the address' that need changing.

*** This bug has been marked as a duplicate of bug 1354237 ***


Note You need to log in before you can comment on or make changes to this bug.