Bug 1381345 - Firefox Library dialog is blank
Summary: Firefox Library dialog is blank
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: firefox
Version: 7.2
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: rc
: ---
Assignee: Martin Stransky
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-10-03 19:02 UTC by Don Pellegrino
Modified: 2017-07-12 07:42 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-07-12 07:42:09 UTC
Target Upstream Version:


Attachments (Terms of Use)
Screenshot of the Firefox Library dialog without content. (510.70 KB, image/png)
2016-10-03 19:02 UTC, Don Pellegrino
no flags Details

Description Don Pellegrino 2016-10-03 19:02:32 UTC
Created attachment 1206959 [details]
Screenshot of the Firefox Library dialog without content.

Description of problem:

In Firefox, pressing CTRL+SHIFT+O should show the Library dialog at the Bookmarks section. All bookmarks should be shown. CTRL+SHIFT+Y should show the Library dialog at the Downloads section with a list of recent downloads. Instead, opening the Library dialog just shows the dialog with empty content.

Version-Release number of selected component (if applicable):

$ cat /etc/redhat-release 
Red Hat Enterprise Linux Server release 7.2 (Maipo)

$ rpm -qi firefox
Name        : firefox
Version     : 45.4.0
Release     : 1.el7_2
Architecture: x86_64
Install Date: Tue 27 Sep 2016 05:00:25 PM EDT
Group       : Applications/Internet
Size        : 149414176
License     : MPLv1.1 or GPLv2+ or LGPLv2+
Signature   : RSA/SHA256, Thu 08 Sep 2016 09:54:32 PM EDT, Key ID 199e2f91fd431d51
Source RPM  : firefox-45.4.0-1.el7_2.src.rpm
Build Date  : Wed 07 Sep 2016 07:25:07 AM EDT
Build Host  : x86-030.build.eng.bos.redhat.com
Relocations : (not relocatable)
Packager    : Red Hat, Inc. <http://bugzilla.redhat.com/bugzilla>
Vendor      : Red Hat, Inc.
URL         : http://www.mozilla.org/projects/firefox/
Summary     : Mozilla Firefox Web browser
Description :
Mozilla Firefox is an open-source web browser, designed for standards
compliance, performance and portability.

How reproducible:

This behavior is consistent for all attempts to view the Library dialog. It just started during today's session. I have not tested to see if the behavior persists between Firefox sessions.

Steps to Reproduce:
1. In Firefox press CTRL+SHIFT+O
2. Observe that the Library dialog opens
3. Observe that the Library dialog does not display any content

Actual results:

No content in the Firefox Library dialog

Expected results:

Bookmarks, download history, and other content should display

Additional info:

This is general usability issue.

Comment 2 Don Pellegrino 2016-11-22 15:27:45 UTC
I am unable to reproduce this behavior in new sessions. I suggest marking the bug as INSUFFICIENT_DATA.

Comment 3 Martin Stransky 2017-07-12 07:42:09 UTC
Okay, Thanks for the info.


Note You need to log in before you can comment on or make changes to this bug.