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---Problem Description--- Upgrading Satellite 6.1.9 to release 6.2 and getting a 422 Unprocessable Entity message so upgrade fails Upgrade Step: Running installer... /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[sd06ops-satellite01.watson.softlayer.com]: Failed to call refresh: Proxy sd06ops-satellite01.watson.softlayer.com cannot be registered (422 Unprocessable Entity): Unable to communicate with the Capsule: ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([RestClient::RequestTimeout]: Request Timeout) for Capsule https://sd06ops-satellite01.watson.softlayer.com:9090/features Please check the Capsule is configured and running on the host. /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[sd06ops-satellite01.watson.softlayer.com]: Proxy sd06ops-satellite01.watson.softlayer.com cannot be registered (422 Unprocessable Entity): Unable to communicate with the Capsule: ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([RestClient::RequestTimeout]: Request Timeout) for Capsule https://sd06ops-satellite01.watson.softlayer.com:9090/features Please check the Capsule is configured and running on the host. ---uname output--- Linux sd06ops-satellite01.watson.softlayer.com 2.6.32-642.6.1.el6.x86_64 #1 SMP Thu Aug 25 12:42:19 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux Machine Type = SL Baremetal system ---Steps to Reproduce--- katello-installer --upgrade Another update: Even thought the katello-installer --upgrade says failed. When I restart katello-service restart the GUI is showing satellite at 6.2 but the satellite proxy is putting out this error in the GUI: Error: Unable to communicate with the Capsule: ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([RestClient::RequestTimeout]: Request Timeout) for Capsule https://sd06ops-satellite01.watson.softlayer.com:9090/features and Please check the Capsule is configured and running on the host. Even though the katello-service started and the GUI shows 6.2, quite a few of the functions no longer are working. This is Critical to get resolved, this satellite server is primary server in Softlayer for Watson Power Systems.
------- Comment From rbelsch.com 2016-10-13 16:20 EDT-------
Can you confirm if you ran satellite-installer --upgrade not katello-installer --upgrade
------- Comment From hannsj_uhl.com 2016-10-15 05:13 EDT------- Comment from RICHARD BELSCHER 2016-10-14 11:28:00 EDT Yes I ran the following: satellite-installer --scenario satellite --upgrade
Created attachment 1210750 [details] sosreport from Satellite Server with failure - part 1
Created attachment 1210751 [details] sosreport from Satellite Server with failure - part 2
Created attachment 1210752 [details] sosreport from Satellite Server with failure - part 3
Created attachment 1210753 [details] Snip from foreman-installer.log
Created attachment 1210754 [details] Snip from foreman-installer.log
------- Comment From chavez.com 2016-10-19 10:38 EDT------- Hello Bryan, Is there any further information you need? Thanks.
Hi, Was this ever solved? The problem looks like the proxy can't start up. From /var/log/foreman-proxy/proxy.log E, [2016-10-13T10:55:16.854652 #16082] ERROR -- : TypeError: can't convert true into Integer /usr/lib/ruby/1.8/openssl/ssl-internal.rb:172:in `initialize' Can you provide a copy of /usr/lib/ruby/1.8/openssl/ssl-internal.rb and the output of: rpm -V ruby-libs
------- Comment From chavez.com 2017-01-23 14:04 EDT------- Sent a reminder to the bug reporter on Jan 3 and Jan 19 to provide info requested by Red Hat in December but no reply to date. Returning bug...
Not able to get feedback, closing this out. Please feel free to re-open if there are additional details.