Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Created attachment 1210470[details]
screen_shot_for_reference
Description of problem:
Package "kmod-megasr is missing" error is coming while installing RHEL 7.3 on a RAID 0 Virtual Drive.
Version-Release number of selected component (if applicable):
RHEL 7.3 Snapshot3
How reproducible:
Steps to Reproduce:
1.Blacklist the native AHCI driver
2.Load the megasr driver .iso image using a pen drive
3.After selecting the language, error message is coming as attached screen shot
Actual results:
Not able to proceed further once the error message is displayed, as it is asking to abort the installation because it is a fatal error
Expected results:
Since the virtual drive is detected, the installation should proceed without throwing any error.
Additional info:
We have verified that the megasr driver is loaded and it is able to detect the RAID 0 virtual drive also. Have attached the DMESG screen shot for reference.
The firstboot component corresponds to the (deprecated) tool called firstboot, so reassigning to the lorax component which handles installation image creation.
You can attach images directly to bugs, no need to embed it in a docx.
This looks like an error from anaconda, please gather up the logs from /tmp/*log and attach them as individual text/plain attachments.
(In reply to Brian Lane from comment #3)
> You can attach images directly to bugs, no need to embed it in a docx.
>
> This looks like an error from anaconda, please gather up the logs from
> /tmp/*log and attach them as individual text/plain attachments.
Have attached the log files from /tmp. These log files were captured when the issue was hit.
Created attachment 1210470 [details] screen_shot_for_reference Description of problem: Package "kmod-megasr is missing" error is coming while installing RHEL 7.3 on a RAID 0 Virtual Drive. Version-Release number of selected component (if applicable): RHEL 7.3 Snapshot3 How reproducible: Steps to Reproduce: 1.Blacklist the native AHCI driver 2.Load the megasr driver .iso image using a pen drive 3.After selecting the language, error message is coming as attached screen shot Actual results: Not able to proceed further once the error message is displayed, as it is asking to abort the installation because it is a fatal error Expected results: Since the virtual drive is detected, the installation should proceed without throwing any error. Additional info: We have verified that the megasr driver is loaded and it is able to detect the RAID 0 virtual drive also. Have attached the DMESG screen shot for reference.