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Description of problem: This bz is based on https://fedorahosted.org/freeipa/ticket/6376 FreeIPA won't implement ticket #6376 because the RBAC permissions for help desk might depend on organization needs/structure. Adding general "modify" permission as for other objects might cause a security risk - more on http://www.freeipa.org/page/V4/OTP#Helpdesk A possible way to resolve lost token and what security risk a general permission might cause should be documented. Otline, how to resolve lost token: 1. admin can enable password auth for the user 2. user can then create new otp token 3. user can remove old token 4. admin can disable password auth SME: Nathaniel McCallum
The update is now available on the Customer Portal.