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Created attachment 1212268 [details] EVM Logs Description of problem: When I tried to deploy Hyper-V service catalog item, it failed with an error "Message: [JSON::ParserError]: A JSON text must at least contain two octets!" Looks like some parse error. Version-Release number of selected component (if applicable): 5.6.2.1-20160922130607_92d5b5e How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
The provisioning fail on 5.6.2.2 release as well.
Steps to reproduce the issue Here is what I'm doing to deploy this template from Hyper-V. I have Hyper-V environment added as a Infrastructure provider and a template available from Hyper-V. I added this under service catalog with the below configuration Catalog: SelfService Dialog: VMware - CatalogItem Provisioning Entry Point State Machine (NS/Cls/Inst): /Service/Provisioning/StateMachines/ServiceProvision_Template/CatalogItemInitialization Above provisioning entry point comes from ManageIQ domain.
Saif Are you using the VMware CatalogItem or was that a typo? Bronagh
Hi Saif, I noticed the following error in the logs: "VMM cannot find the device or this device is not valid <snip> for a boot device. (Error ID: 23352, Detailed Error: ) <snip> Make sure you specify a valid device as a boot device." There is a KB article on Microsoft's website that provides more information on this error: https://support.microsoft.com/en-us/kb/2955362 It seems that the VM is created but first start up fails because the boot order is incorrectly configured. I recommend that the customer follows the steps defined in the above KB article to see if it resolves the issue. Regards, Bronagh
Hi Josh, Do you recommend this BZ be set to CLOSED/NOTABUG? Bronagh
Saif, please reopen if the recommendation in comment #7 does not solve the problem.