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Description of problem: Hi, I have two virtualized infrastructure with VMware version 5.5 and version 6.0 and try to install a RHEL 7.3 beta as guest OS, but when anaconda start i cannot select by click any option, but i can move a scrollbar with mouse slowly. I have completed a installation process by keyboard but when system start, the mouse doesn't work. i have installed in the past many VMs whit RHEL 7.2 succesfully. thank in advance Roberto Freguia Version-Release number of selected component (if applicable): RHEL 7.3 Beta 1 How reproducible: Try install as Guest in VMware version 5.5 and 6.0 Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
During theinstallation, can you switch to the console (Ctrl + Alt + F2) and check: (1) Which version of open-vm-tools is installed? (2) Is vmtoold running?
That should be 'vmtoolsd'.
Please check BZ1331578 and BZ1354636, patches have fixed this issue, and will be in the release version build.
Hi I cannot view a internal bug https://bugzilla.redhat.com/show_bug.cgi?id=1331578 and https://bugzilla.redhat.com/show_bug.cgi?id=1354636 tanks Roberto
Bug 1331578 claims this is fixed in kernel-3.10.0-485.el7 and bug 1354636 says an additional fix went into xorg-x11-drv-vmmouse-13.0.0-12.el7 So in addition to the information requested in comment 1, please supply the version of kernel and xorg-x11-drv-vmmouse.
Ok, Richard package are that supplied with RHEL 7.3 beta 1 iso: - open-vm-tools [root@localhost ~]# rpm -qa |grep open-vm-tools open-vm-tools-desktop-10.0.5-2.el7.x86_64 open-vm-tools-10.0.5-2.el7.x86_64 [root@localhost ~]# - kernel [root@localhost ~]# rpm -qa |grep kernel kernel-tools-libs-3.10.0-493.el7.x86_64 kernel-tools-3.10.0-493.el7.x86_64 kernel-headers-3.10.0-493.el7.x86_64 kernel-devel-3.10.0-493.el7.x86_64 kernel-3.10.0-493.el7.x86_64 abrt-addon-kerneloops-2.1.11-42.el7.x86_64 [root@localhost ~]# - xorg-x11-drv-vmmouse [root@localhost ~]# rpm -qa |grep vmmouse xorg-x11-drv-vmmouse-13.0.0-11.el7.x86_64 [root@localhost ~]# vmtoolsd is starting and running [root@localhost ~]# systemctl status vmtoolsd.service ● vmtoolsd.service - Service for virtual machines hosted on VMware Loaded: loaded (/usr/lib/systemd/system/vmtoolsd.service; enabled; vendor preset: enabled) Active: active (running) since ven 2016-10-21 18:01:48 CEST; 2 days ago Docs: http://github.com/vmware/open-vm-tools Main PID: 628 (vmtoolsd) CGroup: /system.slice/vmtoolsd.service └─628 /usr/bin/vmtoolsd ott 21 18:01:48 localhost.localdomain systemd[1]: Started Service for virtual machines hosted on VMware. ott 21 18:01:48 localhost.localdomain systemd[1]: Starting Service for virtual machines hosted on VMware... [root@localhost ~]# thanks Roberto
I have placed the new xorg-x11-drv-vmmouse package which is supposed to fix this here: http://oirase.annexia.org/tmp/bz1387522-vmmouse/ If that fixes the problem then we can mark this bug as a duplicate of bug 1354636. If that doesn't fix the bug I don't know what to suggest. We'll need to ask the bug assignee to take a look.
Thanks Richard now i can use a gui on installed RHEL 7.3 Beta system, can I load a vmmouse diver into anaconda when install it? Roberto
I think the answer to that is no. However RHEL 7.3 will be released in a matter of days, and the updated vmmouse package should be included in the new spin of the install CD. *** This bug has been marked as a duplicate of bug 1354636 ***
FWIW, vmtoolsd is not related to mouse function. It is the vmmouse driver. Thanks Rich for providing the fixed driver for this issue. Rich, I think this bug should be assigned to the same group that owns bug 1354636?
Thanks for clarifying which bit does what. The groups on this bug are fine.