Bug 1387750 - IBM Tivoli does not recognize Arch in RHEL 7 [NEEDINFO]
Summary: IBM Tivoli does not recognize Arch in RHEL 7
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: gcc-libraries
Version: 7.2
Hardware: All
OS: Linux
unspecified
low
Target Milestone: rc
: ---
Assignee: Marek Polacek
QA Contact: qe-baseos-tools-bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-10-21 18:32 UTC by Devon
Modified: 2017-10-19 09:05 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-10-19 09:05:58 UTC
Target Upstream Version:
mnewsome: needinfo? (dshumake)

Attachments (Terms of Use)
Debug containing the error (46.50 KB, text/plain)
2016-10-21 18:32 UTC, Devon 		no flags Details
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Links
System ID Private Priority Status Summary Last Updated
IBM Linux Technology Center 1691890 0 None None None 2016-10-21 18:32:33 UTC

Description Devon 2016-10-21 18:32:33 UTC 
Created attachment 1212917 [details]
Debug containing the error

Description of problem:

IBM Tivoli monitoring does not recognize RHEL 7 architecture and must be given the option ( setarch $(uname -m) --uname-2.6 ) prior to installation.

Version-Release number of selected component (if applicable):

RHEL 7

How reproducible:
Very

Steps to Reproduce:
1. Attempt to install Tivoli on a RHEL 7 machine.
2. Installer fails with 

install.sh failure: KCI1138E could not determine the machine's architecture.


Actual results:

install.sh failure: KCI1138E could not determine the machine's architecture.

Expected results:

Installer would recognize system arch

Additional info:

IBM support doc - http://www-01.ibm.com/support/docview.wss?uid=swg21691890
Comment 2 Matt Newsome 2016-10-25 14:11:34 UTC 
This sounds like an IBM software issue. Please confirm the exact issue with gcc-libraries if a change is needed in RHEL. Thanks.
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