RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1388338 - unhandled exception when sending emails to alert recipients
Summary: unhandled exception when sending emails to alert recipients
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: setroubleshoot
Version: 7.3
Hardware: All
OS: Linux
low
low
Target Milestone: rc
: ---
Assignee: Petr Lautrbach
QA Contact: Milos Malik
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-10-25 07:06 UTC by Milos Malik
Modified: 2017-03-24 13:08 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1388335
Environment:
Last Closed: 2017-03-24 13:08:04 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Milos Malik 2016-10-25 07:06:54 UTC
+++ This bug was initially created as a clone of Bug #1388335 +++

Description of problem:
* traceback happens when email alerts are enabled and local mail servers are down
* SELinux denials are analyzed as expected, but email alerts are not sent

Version-Release number of selected component (if applicable):
setroubleshoot-server-3.2.27.2-3.el7.x86_64
setroubleshoot-3.2.27.2-3.el7.x86_64
setroubleshoot-plugins-3.0.64-2.1.el7.noarch

How reproducible:
* always

Steps to Reproduce:
0. echo "root@localhost filter_type=never" >> /var/lib/setroubleshoot/email_alert_recipients
1. stop all local mail servers
2. trigger an SELinux denial
3. look into journal or /var/log/messages

Actual results:
Oct 25 02:49:49 unused-4-245 setroubleshoot: Exception during AVC analysis: [Errno 111] Connection refused

Expected results:
 * all exceptions are handled

Comment 1 Petr Lautrbach 2017-03-24 13:03:31 UTC
I'd say that exceptions are handled by the code. They are caught and resent to syslog: 

```
    def run(self):
        while True:
            try:
                avc, report_receiver = self.queue.get()
                self.analyze_avc(avc, report_receiver)
            except Exception as e:
                syslog.syslog(syslog.LOG_ERR, "Exception during AVC analysis: %s" % e)
            except ValueError as e:
                syslog.syslog(syslog.LOG_ERR, "Exception during AVC analysis: %s" % e)
```


Milos, is this acceptable for you?

Comment 2 Milos Malik 2017-03-24 13:07:39 UTC
Yes, it is.


Note You need to log in before you can comment on or make changes to this bug.