Bug 1391555 - Unable to see the Update Info in the GUI utility 'Software Update'
Summary: Unable to see the Update Info in the GUI utility 'Software Update'
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: gnome-packagekit
Version: 6.8
Hardware: x86_64
OS: Linux
high
high
Target Milestone: rc
: ---
Assignee: Richard Hughes
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-11-03 14:35 UTC by ptoshniw
Modified: 2020-07-16 08:59 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2017-06-13 17:33:40 UTC
Target Upstream Version:


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Description ptoshniw 2016-11-03 14:35:38 UTC
Description of problem:
Software Update does not show the x86_64 package information

Version-Release number of selected component (if applicable):
gnome-packagekit-2.28.3-9.el6.x86_64.rpm 

How reproducible:


Steps to Reproduce:
1. Open Software Update and check by clicking on the package name.
  
Actual results:

Software Updates does not show the information and size. It shows "Loading..."


Expected results:

The applications should show the package information

Additional info:
When system is connected to satellite it is showing the package information but when subscribed using subscription-manager it does not.

Previous bug : https://bugzilla.redhat.com/show_bug.cgi?id=744906

Comment 5 Chris Williams 2017-06-13 17:33:40 UTC
Red Hat Enterprise Linux 6 transitioned to the Production 3 Phase on May 10, 2017.  During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.
 
The official life cycle policy can be reviewed here:
 
http://redhat.com/rhel/lifecycle
 
This issue does not appear to meet the inclusion criteria for the Production Phase 3 and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification.  Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:
 
https://access.redhat.com


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