Hide Forgot
Description of problem: After Upgrade to 7.3 satellite server will not shutdown without hard reset. Version-Release number of selected component (if applicable): Rhel 7.3 How reproducible: Every time Steps to Reproduce: 1.Boot into 7.3 kernel with Satellite server. 2.Attempt to reboot. 3.Black screen and kicks users off but never fully shuts down or reboots. Actual results: Hangs on shutdown Expected results: Shutdown and reboot normally Additional info: System has Debug repos enabled
Devon, can you attach an sosreport from the system? If that is too large can you attach the output of dmesg and dmidecode? I would like to see if we have a similar system at Red Hat that I can reproduce on. Thanks, P.
Hello Amnon, yes this is a Rhel Satellite server running on a VMWare client. What other information would you be looking for? I know his other 7.3 machines work perfectly fine and that only his Satellite is experiencing this issue. Thanks, Devon
Created attachment 1242574 [details] server shutting down I did see the server take a little bit to shutdown but that is normal waiting for services, as my satellite on kvm did the same thing.
Created attachment 1242575 [details] booting into new kernel Server fully updated to 7.3 and booting into its new kernel.
Created attachment 1242576 [details] server up and running server running after yum update to 7.3 and rebooted.
Created attachment 1242577 [details] services running ok after reboot services running ok after reboot
Created attachment 1242578 [details] hammer ping showing ok hammer ping showing ok
I tested this on VMware 6.5 and tried 2 different vms both snapshotted and x2 on each one and was unable to reproduce the issue. I am going to say something is going on with the VM itself or the customers VMware env. I am closing this with works for me. - Chris Roberts
If the VM hangs again I would initiate a vmcore for the SBR-Kernel group to look into.