Bug 1394269 - sometimes provisioning dialog shows templates for all providers and gets broken
Summary: sometimes provisioning dialog shows templates for all providers and gets broken
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.7.0
Hardware: Unspecified
OS: Linux
medium
medium
Target Milestone: GA
: cfme-future
Assignee: Harpreet Kataria
QA Contact: Leo Khomenko
URL:
Whiteboard: ui:provision
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-11-11 14:20 UTC by Ievgen Zapolskyi
Modified: 2016-11-30 11:51 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
linux, FF 45.0.2
Last Closed: 2016-11-30 11:51:31 UTC
Category: Bug
Cloudforms Team: CFME Core
Target Upstream Version:


Attachments (Terms of Use)
just screenshot (80.80 KB, image/png)
2016-11-11 14:22 UTC, Ievgen Zapolskyi
no flags Details

Description Ievgen Zapolskyi 2016-11-11 14:20:23 UTC
Created attachment 1219814 [details]
cfme logs

Description of problem:
I had a CFME with 2 cloud providers (Azure, Amazon) and 1 Infra provider (vsphere55-nested).
When I tried to provision vm for infra through CFME UI, I got a view with all templates together (cloud and infra). Then when I proceeded with filling provisioning dialog, it turned out that half of the dialog tabs were empty.

I haven't managed to find exact steps to reproduce the issue but the appliance logs contain backtrace that might help to figure out exact reason.

Version-Release number of selected component (if applicable):
5.7.0.10

How reproducible:
10%

Steps to Reproduce:
I don't know exact steps
1. Add two cloud providers (Azure, Amazon) and go thru theirs views (VMs, Availibility zones, etc)
2. Add Infra provider (vsphere55-nested)
3. Go to Compute->Infrustructure->Virtual Machines and switch between different views there
4. Try to provision vm 

Actual results:
When "choose template" view is opened, it contains both cloud and infra templates.
Half of tabs in provisioning dialog are empty (see screenshot)

Expected results:
correct provisioning dialog

Additional info:
cfme logs and screen shot are attached

Comment 2 Ievgen Zapolskyi 2016-11-11 14:22:43 UTC
Created attachment 1219815 [details]
just screenshot

Comment 4 Harpreet Kataria 2016-11-22 20:02:36 UTC
Ivegen,

Can you provide access to an appliance where i can recreate this issue?

Thanks,
~Harpreet

Comment 5 Ievgen Zapolskyi 2016-11-24 14:38:44 UTC
Harpreet, 

I'm afraid I can't. I don't hold appliances more than 1 week.
Another problem that the issue is quite rare and I don't have steps to reproduce it.

I was hopping that the backtrace from logs would help to figure out the reason.

Comment 7 Ievgen Zapolskyi 2016-11-30 11:51:31 UTC
Harpreet, 
My only hope was that logs were informative enough.
I'm closing the bug for sure If logs weren't helpful.


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