Bug 1398262 - "<VIM> ******* Handsoap::Fault" error's in evm.log
Summary: "<VIM> ******* Handsoap::Fault" error's in evm.log
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Providers
Version: 5.6.0
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: GA
: cfme-future
Assignee: Adam Grare
QA Contact: Satyajit Bulage
URL:
Whiteboard: vmware
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-11-24 11:11 UTC by Satyajit Bulage
Modified: 2017-01-30 16:05 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-01-30 16:05:30 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:

Attachments (Terms of Use)
Screenshot showing actual results (20.00 KB, application/x-tar)
2016-11-24 11:11 UTC, Satyajit Bulage 		no flags Details
View All Add an attachment (proposed patch, testcase, etc.)

Description Satyajit Bulage 2016-11-24 11:11:50 UTC 
Created attachment 1223763 [details]
Screenshot showing actual results

Description of problem:On an appliance getting error's in evm.log like "[----] E, [2016-11-22T03:32:42.380569 #23411:5f1bf8] ERROR -- : <VIM> ******* Handsoap::Fault
[----] E, [2016-11-22T03:32:42.380784 #23411:5f1bf8] ERROR -- : 
<VIM> Handsoap::Fault { :code => 'ServerFaultCode', :re
ason => 'The session is not authenticated.' }
[----] E, [2016-11-22T03:32:42.380945 #23411:5f1bf8] ERROR -- : <VIM> /opt/rh/cfme-gemset/bundler/gems/handsoap-4b342ee
6124d/lib/handsoap/service.rb:195:in `on_fault'


Version-Release number of selected component (if applicable):5.6.3.1.20161121165709_0acddf6 


How reproducible:100%


Steps to Reproduce:
1.
2.
3.

Actual results:Getting error's in evm.log


Expected results:


Additional info:

grepped for error's in evm.log
Comment 2 Adam Grare 2016-11-29 19:07:33 UTC 
Hi Satyajit, can you upload the whole evm.log unformatted? (this is just the errors word wrapped at 120 chars)
Comment 3 Adam Grare 2016-12-01 15:24:34 UTC 
Satyajit I just did a refresh with 5.6.3.3.20161128141841_49d925b without any errors, can you point me to the system that you hit this on?  Are you able to reproduce it reliably?
Comment 4 Satyajit Bulage 2016-12-02 16:18:05 UTC 
Hello Adam,

I am not able to reproduce it on 5.6.3.3.20161128141841_49d925b.

Thanks,
Satyajit Bulage.
Comment 5 Adam Grare 2017-01-30 16:05:30 UTC 
I am not able to reproduce this, probably was an intermittent issue with network or the vc.
Note You need to log in before you can comment on or make changes to this bug.