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Description of problem: After changing the server hostname configuration to a bad value and effectively loose connection with the server,then try to list the consumed information(list --consumed),the "Subscription Type: "is blank,not consistent with as listed before disconnection Version-Release number of selected component (if applicable): RHEL-6.9-20161201.0: subscription-manager-firstboot-1.18.5-1.el6.x86_64 subscription-manager-1.18.5-1.el6.x86_64 python-rhsm-certificates-1.18.5-1.el6.x86_64 subscription-manager-gui-1.18.5-1.el6.x86_64 python-rhsm-1.18.5-1.el6.x86_64 How reproducible: always Steps to Reproduce: 1.Install build RHEL-6.9-20161201.0 2.Register system and auto-attach [root@dhcp-128-6 rhsm]# subscription-manager register Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: new_test Password: The system has been registered with ID: 3d0bddda-a8c1-4b58-b5fc-ce733661ec39 [root@dhcp-128-6 rhsm]# subscription-manager attach --auto 3.list the consumed information before changing server hostname [root@dhcp-128-6 rhsm]# subscription-manager list --co +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) Provides: Oracle Java (for RHEL Server) Red Hat Software Collections Beta (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Beta dotNET on RHEL Beta (for RHEL Server) dotNET on RHEL (for RHEL Server) SKU: RH0103708 Contract: 10998331 Account: 5699758 Serial: 7350778274457587890 Pool ID: 8a99f983553a7d2f01554dc5613a6389 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard <<<<<<<<< show the right value Starts: 05/28/2016 Ends: 05/27/2017 System Type: Virtual 4 change the server hostname to lose connection #subscription-manager config --server.hostname=subscription.rhsm.stage.redhat.com1 5 list the consumed information again [root@dhcp-128-6 rhsm]# subscription-manager list --co +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) Provides: Oracle Java (for RHEL Server) Red Hat Software Collections Beta (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Beta dotNET on RHEL Beta (for RHEL Server) dotNET on RHEL (for RHEL Server) SKU: RH0103708 Contract: 10998331 Account: 5699758 Serial: 7350778274457587890 Pool ID: 8a99f983553a7d2f01554dc5613a6389 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: <<<<<<<< no value Starts: 05/28/2016 Ends: 05/27/2017 System Type: Virtual Actual results: the "Subscription Type: "is blank,not consistent with as listed before disconnection Expected results: should report the same compliance as listed prior to the disconnection from the server Additional info:
Created attachment 1228287 [details] the rhsm.log
I'm able to reproduce this bug.
Reproducer: [root@intel-e31225-8-3 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: Unknown subscription management rules: Unknown subscription-manager: 1.18.9-1.el6 python-rhsm: 1.18.6-1.el6 [root@intel-e31225-8-3 ~]# subscription-manager register --serverurl subscription.rhsm.stage.redhat.com Proxy connection failed, please check your settings. [root@intel-e31225-8-3 ~]# vi /etc/rhsm/rhsm.conf [root@intel-e31225-8-3 ~]# subscription-manager register --serverurl subscription.rhsm.stage.redhat.com Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: shwetha_tier1_test Password: The system has been registered with ID: 3c65be69-5edd-4b07-b154-20ba7352949d [root@intel-e31225-8-3 ~]# subscription-manager attach --auto Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Subscribed [root@intel-e31225-8-3 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Ceph Storage, Premium (Physical Node) Provides: Red Hat Software Collections (for RHEL Server) Red Hat Ceph Storage OSD Red Hat Enterprise Linux Scalable File System (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Storage Console Red Hat Storage Console Node SKU: RS00014 Contract: 11486100 Account: 6114661 Serial: 3372039413747183291 Pool ID: 8a99f9875ea4b859015ea4bfe64d0038 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 09/21/2017 Ends: 09/20/2018 System Type: Physical [root@intel-e31225-8-3 ~]# subscription-manager config --server.hostname=subscription.rhsm.stage.redhat.com1 [root@intel-e31225-8-3 ~]# subscription-manager list --co +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Ceph Storage, Premium (Physical Node) Provides: Red Hat Software Collections (for RHEL Server) Red Hat Ceph Storage OSD Red Hat Enterprise Linux Scalable File System (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Storage Console Red Hat Storage Console Node SKU: RS00014 Contract: 11486100 Account: 6114661 Serial: 3372039413747183291 Pool ID: 8a99f9875ea4b859015ea4bfe64d0038 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Starts: 09/21/2017 Ends: 09/20/2018 System Type: Physical
Preliminary Verification: [root@hp-dl160g8-1 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: Unknown subscription management rules: Unknown subscription-manager: 1.20.2-1.el7 python-rhsm: 1.20.2-1.el7 [root@hp-dl160g8-1 ~]# subscription-manager register --serverurl subscription.rhsm.stage.redhat.com:443/subscription Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: shwetha_tier1_test Password: The system has been registered with ID: f0c56ce7-07fd-403c-b297-5acfe06a923f The registered system name is: hp-dl160g8-1.gsslab.pek2.redhat.com [root@hp-dl160g8-1 ~]# subscription-manager attach --auto Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Subscribed [root@hp-dl160g8-1 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Ceph Storage, Premium (Physical Node) Provides: Red Hat Software Collections (for RHEL Server) Red Hat Ceph Storage OSD Red Hat Enterprise Linux Scalable File System (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Storage Console Red Hat Storage Console Node SKU: RS00014 Contract: 11486100 Account: 6114661 Serial: 7473259900550276462 Pool ID: 8a99f9875ea4b859015ea4bfe64d0038 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 09/21/2017 Ends: 09/20/2018 System Type: Physical [root@hp-dl160g8-1 ~]# subscription-manager config --server.hostname=subscription.rhsm.stage.redhat.com1 [root@hp-dl160g8-1 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Ceph Storage, Premium (Physical Node) Provides: Red Hat Software Collections (for RHEL Server) Red Hat Ceph Storage OSD Red Hat Enterprise Linux Scalable File System (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Storage Console Red Hat Storage Console Node SKU: RS00014 Contract: 11486100 Account: 6114661 Serial: 7473259900550276462 Pool ID: 8a99f9875ea4b859015ea4bfe64d0038 Provides Management: No Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 09/21/2017 Ends: 09/20/2018 System Type: Physical
Verification on RHEL-7.5-Alpha-1.0(RHEL-7.5-20171130.0): [root@localhost ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: Unknown subscription management rules: Unknown subscription-manager: 1.20.7-1.el7 [root@localhost ~]# subscription-manager register --serverurl subscription.rhsm.stage.redhat.com Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: rnew_test Password: The system has been registered with ID: 48f347bd-3641-4a31-ae59-cf1bd94f0dc4 The registered system name is: localhost.localdomain [root@localhost ~]# subscription-manager attach Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Subscribed [root@localhost ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux, Standard (up to 2 sockets) Provides: Red Hat Beta Red Hat Software Collections Beta (for RHEL Server) Oracle Java (for RHEL Server) Red Hat Enterprise Linux Server SKU: MCT0346 Contract: 11506161 Account: 6119775 Serial: 2854178458443868185 Pool ID: 8a99f9875f9e597c015f9e79c9e90244 Provides Management: No Active: True Quantity Used: 1 Service Level: Standard Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 11/09/2017 Ends: 11/09/2018 System Type: Virtual [root@localhost ~]# subscription-manager config --server.hostname=subscription.rhsm.stage.redhat.com1 [root@localhost ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux, Standard (up to 2 sockets) Provides: Red Hat Beta Red Hat Software Collections Beta (for RHEL Server) Oracle Java (for RHEL Server) Red Hat Enterprise Linux Server SKU: MCT0346 Contract: 11506161 Account: 6119775 Serial: 2854178458443868185 Pool ID: 8a99f9875f9e597c015f9e79c9e90244 Provides Management: No Active: True Quantity Used: 1 Service Level: Standard Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 11/09/2017 Ends: 11/09/2018 System Type: Virtual Will moving this bug to VERIFIED, when it is moved to ON_QA.