Hide Forgot
Description of problem: Problem reported during Intuit migration Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info: What problem/issue/behavior are you having trouble with? What do you expect to see? When a Catalog Service Provision Form is used to provision, there are inputs that are not being passed to notification email messages. these inputs were passed successfully before the upgrade to 4.1 Where are you experiencing the behavior? What environment? Production, Service Provisioning Form When does the behavior occur? Frequently? Repeatedly? At certain times? Every time the Catalog Service Provisioning Form is used What information can you provide around timeframes and urgency? Needs to be resolved during the upgrade windows which ends today
Created attachment 1230658 [details] Five initial screen captures provided by customer
Closing at customer request. problem was found in customer local automation.
The dialog field was defined with data_type of integer. In 5.4 it was being passed as a string into the request. That issue was resolve and the request now stores that value as an integer. Custom automation logic was evaluating the value and no longer matching. The custom automation logic was updated to process the integer values.