From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113 Description of problem: Hi. I have a problem. I tried to add a new system to red hat network for getting new updates. I tried several times, because i had problems with my proxy configuration. When i tried to update the machine using up2date it gave me an error: up2date_client.up2dateErrors.CommunicationError: Error communicating with server. The message was: Conexión rehusada Traceback (most recent call last): File "/usr/share/rhn/up2date_client/gui.py", line 416, in onPrivacyPagePrepare rhnreg.getCaps() File "/usr/share/rhn/up2date_client/rhnreg.py", line 204, in getCaps rpcServer.doCall(s.registration.welcome_message) File "/usr/share/rhn/up2date_client/rpcServer.py", line 121, in doCall raise up2dateErrors.CommunicationError(e.args[1]) After several tries i login into rhn to look for the system entitlements and i saw that the same machine was added 3 times and i had only support for 3 machines. I need to reset the entitlements to only had the previously added machine and only have the last machine i added one time, because i will need to add a 3rd machine. I want to know why i get this Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. up2date --register I used my login: cedujccm and the password i have previously obtain in red hat network after the registration of my first machine with my red hat enterprise AS 3.0 registration number. Error obtained: up2date_client.up2dateErrors.CommunicationError: Error communicating with server. The message was: Conexión rehusada Traceback (most recent call last): File "/usr/share/rhn/up2date_client/gui.py", line 416, in onPrivacyPagePrepare rhnreg.getCaps() File "/usr/share/rhn/up2date_client/rhnreg.py", line 204, in getCaps rpcServer.doCall(s.registration.welcome_message) File "/usr/share/rhn/up2date_client/rpcServer.py", line 121, in doCall raise up2dateErrors.CommunicationError(e.args[1]) I change the configuration of my proxy and my system seems to be added, but after send all the info about my system i got the following error: Error Message: Service not enabled for system profile: "EDUFILES" Error Class Code: 31 Error Class Info: This system does not have a valid entitlement for Red Hat Network. Please visit https://rhn.redhat.com/network/systems/entitlements.pxt or login at https://rhn.redhat.com, and from the "Systems" tab, select "System Entitlements" to enable RHN service for this system. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. 2. up2date Now when i try to run up2date it tries to add my machine another time and when the registration is finished i got the previous error. 3. Actual Results: Now when i try to update the system edufiles i get this error: Error Message: Service not enabled for system profile: "EDUFILES" Error Class Code: 31 Error Class Info: This system does not have a valid entitlement for Red Hat Network. Please visit https://rhn.redhat.com/network/systems/entitlements.pxt or login at https://rhn.redhat.com, and from the "Systems" tab, select "System Entitlements" to enable RHN service for this system. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. Expected Results: The system should be updated and i don't need the same machine added for 3 times. Additional info:
Oh, sorry for the late reply. Closing, I believe it's fixed in the latest release. Please reopen if it still happens.