Bug 140689 - Beta bugzille keeps asking me to login
Summary: Beta bugzille keeps asking me to login
Alias: None
Product: Bugzilla
Classification: Community
Component: Bugzilla General
Version: 2.18
Hardware: All
OS: Linux
medium vote
Target Milestone: ---
Assignee: David Lawrence
QA Contact: David Lawrence
Depends On:
TreeView+ depends on / blocked
Reported: 2004-11-24 09:03 UTC by John Summerfield
Modified: 2007-05-02 16:50 UTC (History)
0 users

Clone Of:
Last Closed: 2007-05-01 20:57:07 UTC

Attachments (Terms of Use)

Description John Summerfield 2004-11-24 09:03:56 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.2)
Gecko/20040809 Epiphany/1.3.8

Description of problem:
I attempted to use the beta version of bz. However after each page it
asked me to login again.

I'm using the same settings, browser etc as for the production version
and that works.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:

Additional info:

Check logs for accesses from (proxied via
westnet.com.au) to see what I did.

Comment 1 David Lawrence 2004-11-24 16:03:45 UTC
Wierd, I do not see that behavior. Can you please clear out all
bugzilla.redhat.com cookies from your browsers cookie history and try the same
operations to see if it no longer asks you to login for each page?

Comment 2 John Summerfield 2004-11-24 23:51:40 UTC
I changed browser.
I'm running Nahant-1 and had not previously used Firefox.
I started off https://bugzilla.redhat.com/beta/easy_enter_bug.cgi
I clicked step 3
I logged in
I selected bz, step 4
I now login again
I check cookies, see two, remove them.
I choose the latest release (How should _I_ know?) and all arches.
Click additional info
Login (expected)
"Bogus bug bug" and random text.
New window opens (please don't) and I'm invited to login.

Comment 3 John Summerfield 2004-11-25 00:02:45 UTC
What the hell!
Clearing cookies in Firefox appears to have cleared cookies in Epiphany too. E
got a login screen.

I tried to login again in Firefox and got this:
Invalid Email Address  
The e-mail address you entered () didn't pass our syntax checking for a legal
email address. A legal address must contain exactly one '@', and at least one
'.' after the @. It must also not contain any of these special characters:\ ( )
& < > , ; : " [ ], or any whitespace.

for this email address

I retried by clicking login again and submitted my bogus bug bug.

Which I closed without having to login again again again...

Comment 4 John Summerfield 2004-11-25 00:05:11 UTC
I should mention that I erased two bz cookies; now I have three.

Comment 5 John Summerfield 2004-11-26 23:12:56 UTC
The problem has recurred. I've done nothing to my cookie collection
since the previous reports.

Comment 6 David Lawrence 2004-11-27 23:56:37 UTC
It might have had something to with a misconfigured redirect on our server side.
Going to http://bugzilla.redhat.com/beta was not set to redirect to
https://bugzilla.redhat.com/beta which will cause cookie problems since they are
considered different. All http: should become https: now. Please try to remove
the bugzilla.redhat.com cookies and see if this clears up.

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