Description of problem: I have a HP Officejet K80 pluged to USB port. The kudzu find the printer, but PTAL fails the connection. I have the hpoj-0.91-9, I also have the hpijs-1.6-2. How reproducible: Every time. Steps to Reproduce: 1.kudzu -p 2.ptal-init setup 3.tail /var/log/messages Actual results: 1. root@localhost ~]# kudzu -p - class: OTHER bus: PCI detached: 0 driver: i2c-sis96x desc: "Silicon Integrated Systems [SiS] SiS961/2 SMBus Controller" vendorId: 1039 deviceId: 0016 subVendorId: 0000 subDeviceId: 0000 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 2 pcifn: 1 - class: OTHER bus: PCI detached: 0 driver: unknown desc: "Silicon Integrated Systems [SiS] SiS963 [MuTIOL Media IO]" vendorId: 1039 deviceId: 0963 subVendorId: 0000 subDeviceId: 0000 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 2 pcifn: 0 - class: OTHER bus: PCI detached: 0 driver: unknown desc: "Silicon Integrated Systems [SiS]: Unknown device 0003" vendorId: 1039 deviceId: 0003 subVendorId: 0000 subDeviceId: 0000 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 1 pcifn: 0 - class: OTHER bus: USB detached: 0 driver: unknown desc: "Linux 2.6.10-1.741_FC3 ehci_hcd EHCI Host Controller" usbclass: 9 usbsubclass: 0 usbprotocol: 0 usbbus: 1 usblevel: 0 usbport: 0 usbdev: 1 vendorId: 0000 deviceId: 0000 usbmfr: Linux 2.6.10-1.741_FC3 ehci_hcd usbprod: EHCI Host Controller - class: OTHER bus: USB detached: 0 driver: unknown desc: "Linux 2.6.10-1.741_FC3 ohci_hcd OHCI Host Controller" usbclass: 9 usbsubclass: 0 usbprotocol: 0 usbbus: 2 usblevel: 0 usbport: 0 usbdev: 1 vendorId: 0000 deviceId: 0000 usbmfr: Linux 2.6.10-1.741_FC3 ohci_hcd usbprod: OHCI Host Controller - class: OTHER bus: USB detached: 0 driver: unknown desc: "Linux 2.6.10-1.741_FC3 ohci_hcd OHCI Host Controller" usbclass: 9 usbsubclass: 0 usbprotocol: 0 usbbus: 3 usblevel: 0 usbport: 0 usbdev: 1 vendorId: 0000 deviceId: 0000 usbmfr: Linux 2.6.10-1.741_FC3 ohci_hcd usbprod: OHCI Host Controller - class: OTHER bus: PCI detached: 0 driver: unknown desc: "Silicon Integrated Systems [SiS] 741/741GX/M741 Host" vendorId: 1039 deviceId: 0741 subVendorId: 0000 subDeviceId: 0000 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 0 pcifn: 0 - class: NETWORK bus: PCI detached: 0 device: eth0 driver: sis900 desc: "Silicon Integrated Systems [SiS] SiS900 PCI Fast Ethernet" network.hwaddr: 00:11:5B:8A:DE:C4 vendorId: 1039 deviceId: 0900 subVendorId: 1039 subDeviceId: 0900 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 4 pcifn: 0 - class: MOUSE bus: PSAUX detached: 0 device: input/mice driver: generic3ps/2 desc: "ImPS/2 Generic Wheel Mouse" - class: AUDIO bus: PCI detached: 0 driver: snd-intel8x0 desc: "Silicon Integrated Systems [SiS] Sound Controller" vendorId: 1039 deviceId: 7012 subVendorId: 1019 subDeviceId: a00c pciType: 1 pcidom: 0 pcibus: 0 pcidev: 2 pcifn: 7 - class: CDROM bus: IDE detached: 0 device: hdc driver: ignore desc: "SAMSUNG CD-ROM SH-152A" - class: VIDEO bus: PCI detached: 0 driver: unknown desc: "Silicon Integrated Systems [SiS] 661FX/M661FX/M661MX/741/M741/760/M760 PCI/AGP" vendorId: 1039 deviceId: 6330 subVendorId: 1039 subDeviceId: 6330 pciType: 1 pcidom: 0 pcibus: 1 pcidev: 0 pcifn: 0 - class: FLOPPY bus: MISC detached: 0 device: fd0 driver: unknown desc: "3.5" 1.44MB floppy drive" - class: HD bus: IDE detached: 0 device: hda driver: ignore desc: "HDS728080PLAT20" physical: 16383/16/63 logical: 16383/255/63 - class: PRINTER bus: USB detached: 0 driver: unknown desc: "Hewlett-Packar OfficeJet K80" usbclass: 7 usbsubclass: 1 usbprotocol: 3 usbbus: 2 usblevel: 1 usbport: 2 usbdev: 2 vendorId: 03f0 deviceId: 0711 usbmfr: Hewlett-Packar usbprod: OfficeJet K80 - class: KEYBOARD bus: PSAUX detached: 0 driver: ignore desc: "AT Translated Set 2 keyboard" - class: USB bus: PCI detached: 0 driver: ehci-hcd desc: "Silicon Integrated Systems [SiS] USB 2.0 Controller" vendorId: 1039 deviceId: 7002 subVendorId: 1039 subDeviceId: 7002 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 3 pcifn: 3 - class: USB bus: PCI detached: 0 driver: ohci-hcd desc: "Silicon Integrated Systems [SiS] USB 1.0 Controller" vendorId: 1039 deviceId: 7001 subVendorId: 1039 subDeviceId: 7001 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 3 pcifn: 1 - class: USB bus: PCI detached: 0 driver: ohci-hcd desc: "Silicon Integrated Systems [SiS] USB 1.0 Controller" vendorId: 1039 deviceId: 7001 subVendorId: 1039 subDeviceId: 7001 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 3 pcifn: 0 - class: IDE bus: PCI detached: 0 driver: unknown desc: "Silicon Integrated Systems [SiS] 5513 [IDE]" vendorId: 1039 deviceId: 5513 subVendorId: 1039 subDeviceId: 5513 pciType: 1 pcidom: 0 pcibus: 0 pcidev: 2 pcifn: 5 2. [root@localhost ~]# ptal-init setup Stopping the HP OfficeJet Linux driver. ---------------------------------------------------------------------- This program manages devices controlled by the HP OfficeJet Linux driver (hpoj). It attempts to probe your computer for local parallel- and USB-connected devices, and allows you to specify network addresses for remote JetDirect-connected devices. If you experience any difficulties in detecting your device(s), then refer to the hpoj documentation for troubleshooting information. ---------------------------------------------------------------------- Currently defined device names ([*]=default): (none) ---------------------------------------------------------------------- Probe for parallel-connected devices ([y]/n)? n ---------------------------------------------------------------------- Probe for USB-connected devices ([y]/n)? y Probing "/dev/usb/lp0"... *** Found "OfficeJet K80" but failed to communicate with it! *** Elapsed time for this attempt was 6 second(s). *** Check syslog file for ptal-mlcd error messages. *** See hpoj documentation for troubleshooting information. Probing "%003%002"... No device found. Probing "%003%001"... No device found. Probing "%002%001"... No device found. Probing "%001%001"... No device found. ---------------------------------------------------------------------- Press <Enter> alone to continue, or if you would like to add a JetDirect-connected device, then enter its dotted-decimal IP address or hostname here ---> ---------------------------------------------------------------------- Done updating device configuration files stored under /etc/ptal. If you make manual changes to those files, then be sure to run "/usr/sbin/ptal-init start" so they will take effect. ---------------------------------------------------------------------- Starting the HP OfficeJet Linux driver. No hpoj devices have been configured. As root, run "/usr/sbin/ptal-init setup". 3. [root@localhost ~]# tail /var/log/messages Jan 19 12:49:54 localhost ptal-mlcd: ERROR at transport/ExMlcCommandChannel.cpp:251, dev=<mlc:usb:probe@/dev/usb/lp0>, pid=7686, e=11, t=1106138994 Command reply timeout on port=0, count=1, lastRequest=0x00! Jan 19 12:49:54 localhost ptal-mlcd: ERROR at ExMgr.cpp:871, dev=<mlc:usb:probe@/dev/usb/lp0>, pid=7686, e=25, t=1106138994 exClose(reason=0x3002) Jan 19 12:49:55 localhost ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:usb:probe>, pid=7696, e=111, t=1106138995 ptal-mlcd successfully initialized. Jan 19 12:49:55 localhost ptal-mlcd: ERROR at ExMgr.cpp:2525, dev=<mlc:usb:probe>, pid=7696, e=16, t=1106138995 Couldn't find device! Jan 19 12:49:55 localhost ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:usb:probe>, pid=7705, e=111, t=1106138995 ptal-mlcd successfully initialized. Jan 19 12:49:55 localhost ptal-mlcd: ERROR at ExMgr.cpp:2525, dev=<mlc:usb:probe>, pid=7705, e=11, t=1106138995 Couldn't find device! Jan 19 12:49:55 localhost ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:usb:probe>, pid=7714, e=111, t=1106138995 ptal-mlcd successfully initialized. Jan 19 12:49:55 localhost ptal-mlcd: ERROR at ExMgr.cpp:2525, dev=<mlc:usb:probe>, pid=7714, e=11, t=1106138995 Couldn't find device! Jan 19 12:49:55 localhost ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:usb:probe>, pid=7723, e=111, t=1106138995 ptal-mlcd successfully initialized. Jan 19 12:49:55 localhost ptal-mlcd: ERROR at ExMgr.cpp:2525, dev=<mlc:usb:probe>, pid=7723, e=11, t=1106138995 Couldn't find device! Expected results: When PTAL is probing it should found the HP officejet k80 printer on USB port
I think support for this model was recently added to the "hplip" package which I hope to get included into Fedora Core soon in place of hpoj.
(In reply to comment #1) > I think support for this model was recently added to the "hplip" package which I > hope to get included into Fedora Core soon in place of hpoj. Yes you are right, thanks for the suport. I still can't print on my Officejet K80, but I have to do more tests
I installed the HPLIP 0.8.7 and I can probe the printer but I still having problems to communicate with printer... the kernel version is 2.6.10-1.741_FC3 (#uname -r)... as I already have printed with the redhat 9, I started to think that is a kernel problem!!! I recompiled an old 2.4.26 kernel and tried to install the printer ... and it works!! :D now I have the printer works in kernel 2.4.26, this is obvious a kernel problem.
This bug still exists in FC4. running kernel 2.6.12-1_1398_FC4 Pretty much identical to what Rodrigo Ferreira reported initialy (see his first post)
Fedora Core 3 is now maintained by the Fedora Legacy project for security updates only. If this problem is a security issue, please reopen and reassign to the Fedora Legacy product. If it is not a security issue and hasn't been resolved in the current FC5 updates or in the FC6 test release, reopen and change the version to match. Thank you!
Can anybody reproduce this bug in Fedora 8?
Fedora Core 3 is not maintained anymore. Setting status to "INSUFFICIENT_DATA". If you can reproduce this bug in the current Fedora release please reopen this bug.