Red Hat Bugzilla – Bug 1460986
Missing content when open the Subscription Manager Manual on RHEL-7.4-Server-ppc64-20170608.3
Last modified: 2017-06-27 10:09:17 EDT
Created attachment 1287208 [details]
Description of problem:
Missing content when open the Subscription Manager Manual,the content is blank
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Install build RHEL-7.4-Server-ppc64-20170608.3
2.open the subscription manager GUI
3.Click menu item Help->Getting Started to open the Subscription Manager Manual,the window is blank,no content was shown(see attachment no_content.png)
As step 3.
After step 3, the Subscription Manager Manual should display correctly
Created attachment 1287209 [details]
the rhsm log
Created attachment 1287516 [details]
This issue also exists on RHEL-7.4-Server-s390x-20170608.3,The details please check the attachment s390x_no_content.
Can you view help documentation for other GUI applications on this system?
I try again on RHEL-7.4-Server-ppc64-20170616.3 and check the help documentation of gedit Text Editor.The help content is blank too,the gui result please see the attachment gedit_help.png.
Created attachment 1289377 [details]
Created attachment 1289639 [details]
The display of Getting Started help works for me.
I have a ppc64le RHEL-7.4-20170616.3 system checked out from beaker right now.
After 'yum groupinstall "Server with GUI"', I can successfully run subscription-manager-gui and click Help>Getting Started and the help window loads as expected.
Sorry - I just realized that my system in comment 8 is ppc64le and this bug report is against ppc64.
I would move this error you yelp component, when it wasn't possible to display documentation in other application. It seems as regression in yelp.
You can also try run following command from console:
It should open documentation of subsciption-manager-gui. May be it will print some errors. When it will not print any error to console, ten you can try run following command:
strace -o yelp-strace.log yelp /usr/share/gnome/help/subscription-manager/C/subscription-manager.xml
Log file will include all system calls and signals.
Created attachment 1290916 [details]
HI I try again on RHEL-7.4-Server-ppc64-20170616.3:
1.run #yelp /usr/share/gnome/help/subscription-manager/C/subscription-manager.xml
2. after no error to console then run #strace -o yelp-strace.log yelp /usr/share/gnome/help/subscription-manager/C/subscription-manager.xml
3.the yelp-strace.log please see the attachment.
When I run strace at my computer it is 10 time bigger. Yelp doesn't try to load fonts, icons, etc. at ppc64.
I'm moving this to yelp component, because it seems as regression in yelp (yelp is not able do display any documentation for gedit at this platform too).