Red Hat Bugzilla – Bug 1480339
Printing to my HP Officejet J6400 printer stopped because "filter failed"
Last modified: 2017-08-14 06:48:40 EDT
Created attachment 1311860 [details]
error message "Filter failed"
Description of problem:
I cannot print to my HP Officeprinter J6400.
An attempt to print gives the message 'stopped "Filter failed"'.
I have an usb connection between the pc and the printer.
I did a fresh install of f26 yesterday.
There were no problems with f25 as far i can remember.
I checked with hp-check, see the attached log.
I add a screenshot of the error messages.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
Created attachment 1311861 [details]
Created attachment 1311865 [details]
hp-check log with printer active
The first log was with the printer not active.
This log was produced by the command " hp-check --runtime" with the printer acitive.
I installed f26 yesterday from the official site:
thank you for reporting this issue. Would you mind reinstalling you printer with:
1) hp-setup -i
2) hp-plugin -i
What version of qpdf-libs do you have installed (you can find out by 'rpm -qa qpdf-libs')? Do jobs fail everytime or with specific file type?
The printer is working allright after executing " dnf upgrade" this morning.
I saw from the listing that hp software was being upgraded.
Only after upgrading i saw your comment.
Because now i can print allright i did not follow your instructions to reinstall my printer.
The version that is installed after the upgrading this morning is:
[cewijk@linux ~]$ rpm -qa qpdf-libs
ok, happy to hear that. Closing as CURRENTRELEASE.